PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI

Background: Handover of patients in the hospital is one application of nursing services that must be done properly and based on the standard. In the handover, ineffective communication can lead to errors in the continuity of patient care, inappropriate treatment and potential harm to patients. In se...

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Main Authors: , RAHMAH ABUGAR, , Dr.Tjahjono Koentjoro,MPH.,Dr PH
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
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author , RAHMAH ABUGAR
, Dr.Tjahjono Koentjoro,MPH.,Dr PH
author_facet , RAHMAH ABUGAR
, Dr.Tjahjono Koentjoro,MPH.,Dr PH
author_sort , RAHMAH ABUGAR
collection UGM
description Background: Handover of patients in the hospital is one application of nursing services that must be done properly and based on the standard. In the handover, ineffective communication can lead to errors in the continuity of patient care, inappropriate treatment and potential harm to patients. In service systems in hospitals, nursing serves important role, not only from the proportion of nurses but also consideration on the competences and their implementation. Objective: To describe the implementation of handover and identify potential risks in the implementation of handover in internal medicine wards and VIP lounge at the Regional Hospital in Banggai Regency. Method: This study was a qualitative research. Samples were handover activities for 2 weeks at inpatient internal medicine and 2 weeks in VIP room. The observation in each room was 6 observations with an observation guide. Informants were nurses involved in the observed handover. The information from them were obtained through in-depth interview. The informants were 6 nurses in space medicine and 4 nurses in the VIP room. Technique of sampling was maximum variation sampling technique. Result and discussion: The results of the study shows that disease wards in the implementation of handover, including delivered patient information, were incomplete while the nurses� involvement, place of execution, time spent, were not done accordingly. The nurses had the proper knowledge on implementation of the handover. Nurses' attitudes have not shown any commitment, cooperation and responsibility on the implementation of the handover. There was no standard operating procedures of handover. Leader�s support, the head space, seeing from the direct and indirect involvement has not been fully carried out, care and support were not maximized as well, there was no regular supervision in nursing field. Handover execution in the VIP room was done really well including the involvement of the nurses, the implementation and the use of time, except on the incomplete patient information. All the nurses know about handover. Nurses� attitudes showed better commitment, cooperation and responsibility on the implementation of handover. There was no standard operation procedures. Leader�s support, the head space showed care and support as well as direct and indirect involvement in the implementation of handover. There was no nursing supervision. Conclusion and recommendation: Handover was not implemented correctly. There was ignorance, without SPO and leadership support, which all can pose potential risks to the patients.
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spelling oai:generic.eprints.org:1241552016-03-04T08:42:06Z https://repository.ugm.ac.id/124155/ PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI , RAHMAH ABUGAR , Dr.Tjahjono Koentjoro,MPH.,Dr PH ETD Background: Handover of patients in the hospital is one application of nursing services that must be done properly and based on the standard. In the handover, ineffective communication can lead to errors in the continuity of patient care, inappropriate treatment and potential harm to patients. In service systems in hospitals, nursing serves important role, not only from the proportion of nurses but also consideration on the competences and their implementation. Objective: To describe the implementation of handover and identify potential risks in the implementation of handover in internal medicine wards and VIP lounge at the Regional Hospital in Banggai Regency. Method: This study was a qualitative research. Samples were handover activities for 2 weeks at inpatient internal medicine and 2 weeks in VIP room. The observation in each room was 6 observations with an observation guide. Informants were nurses involved in the observed handover. The information from them were obtained through in-depth interview. The informants were 6 nurses in space medicine and 4 nurses in the VIP room. Technique of sampling was maximum variation sampling technique. Result and discussion: The results of the study shows that disease wards in the implementation of handover, including delivered patient information, were incomplete while the nurses� involvement, place of execution, time spent, were not done accordingly. The nurses had the proper knowledge on implementation of the handover. Nurses' attitudes have not shown any commitment, cooperation and responsibility on the implementation of the handover. There was no standard operating procedures of handover. Leader�s support, the head space, seeing from the direct and indirect involvement has not been fully carried out, care and support were not maximized as well, there was no regular supervision in nursing field. Handover execution in the VIP room was done really well including the involvement of the nurses, the implementation and the use of time, except on the incomplete patient information. All the nurses know about handover. Nurses� attitudes showed better commitment, cooperation and responsibility on the implementation of handover. There was no standard operation procedures. Leader�s support, the head space showed care and support as well as direct and indirect involvement in the implementation of handover. There was no nursing supervision. Conclusion and recommendation: Handover was not implemented correctly. There was ignorance, without SPO and leadership support, which all can pose potential risks to the patients. [Yogyakarta] : Universitas Gadjah Mada 2013 Thesis NonPeerReviewed , RAHMAH ABUGAR and , Dr.Tjahjono Koentjoro,MPH.,Dr PH (2013) PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=64275
spellingShingle ETD
, RAHMAH ABUGAR
, Dr.Tjahjono Koentjoro,MPH.,Dr PH
PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI
title PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI
title_full PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI
title_fullStr PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI
title_full_unstemmed PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI
title_short PELAKSANAAN HANDOVER PASIEN DI RUANG VIP DAN RUANG RAWAT PENYAKIT DALAM BADAN RUMAH SAKIT DAERAH KABUPATEN BANGGAI
title_sort pelaksanaan handover pasien di ruang vip dan ruang rawat penyakit dalam badan rumah sakit daerah kabupaten banggai
topic ETD
work_keys_str_mv AT rahmahabugar pelaksanaanhandoverpasiendiruangvipdanruangrawatpenyakitdalambadanrumahsakitdaerahkabupatenbanggai
AT drtjahjonokoentjoromphdrph pelaksanaanhandoverpasiendiruangvipdanruangrawatpenyakitdalambadanrumahsakitdaerahkabupatenbanggai