PENYEBAB KETERLAMBATAN PENYELESAIAN PEMBUATAN SURAT KETERANGAN MEDIS DI RUMAH SAKIT PANTI RAPIH YOGYAKARTA

BACKGROUND: The medical certificate is paperwork issued by the conclusion of the results of a medical examination of the state of the human body and soul . obtained information that there is still a delay in the completion of the process of making Medical Certificate , which can affect the service c...

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Bibliographic Details
Main Authors: , ANDRI ARIA LANGGA, , Savitri Citra Budi, SKM.M,PH.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD
Description
Summary:BACKGROUND: The medical certificate is paperwork issued by the conclusion of the results of a medical examination of the state of the human body and soul . obtained information that there is still a delay in the completion of the process of making Medical Certificate , which can affect the service completion of the manufacture of a medical certificate given to the patient , which should be the completion of the Certificate of Medical was 3 days , but that happens a lot dilapanganya medical certificate was received penyelesaianya process , known also that the Hospital will implement the accreditation Neat Panti so , will this work was to diganakan in supporting the process of accreditation . Purpose: The purpose of this research was to find out what are the causes of delay in the completion Making Installation Certificate in Medical Record Medical Hospital Panti Neat Yogyakarta Knowing the specific goal is the implementation of the process of making a medical certificate in Panti Neat Hospital Yogyakarta , Knowing the average time of medical certificate in Panti Neat Hospital Yogyakarta , Knowing the factors that cause delays in the completion of the Certificate of medical Development at Panti Neat Hospital Yogyakarta . Research methodology : research methodology used in this study is a qualitative research approach with a descriptive cross-sectional study design . Techniques of data collection in this study were interviews and observation . Results : The service time of making application for a medical certificate at Panti Neat Hospital Yogyakarta is served each weekday , starting at 07.00 s / d 14.00 pm every weekday . Average turnaround time per one medical certificate is five days , resulting in the completion of the manufacture keterlambaatan medical certificate . Factors that cause a delay in the completion of the process of making a medical certificate is a factor of doctors , officials and officers filing assembling .