FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
The purpose of this study is to apply Technology Acceptance Model (TAM) to explore the factors influencing the intention of using mobile banking in Indonesia. The analysis revealed five factors which influence customers� attitude toward usage of mobile banking: perceived usefulness, perceived ease...
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Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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author | , ADRIEL CHANDRA SETYAWAN , Arief Surya Irawan, S.E., M.Com. |
author_facet | , ADRIEL CHANDRA SETYAWAN , Arief Surya Irawan, S.E., M.Com. |
author_sort | , ADRIEL CHANDRA SETYAWAN |
collection | UGM |
description | The purpose of this study is to apply Technology Acceptance Model (TAM) to explore
the factors influencing the intention of using mobile banking in Indonesia. The analysis
revealed five factors which influence customers� attitude toward usage of mobile
banking: perceived usefulness, perceived ease of use, perceived risk, customers� trust,
and perceived financial cost. Data was collected from respondents through a survey
questionnaire, and the relationship was analyzed using the regression. The result of the
data analysis indicates that all factors except perceived risk have a significant impact on
behavioral intention of using mobile banking. |
first_indexed | 2024-03-13T23:08:32Z |
format | Thesis |
id | oai:generic.eprints.org:124898 |
institution | Universiti Gadjah Mada |
last_indexed | 2024-03-13T23:08:32Z |
publishDate | 2013 |
publisher | [Yogyakarta] : Universitas Gadjah Mada |
record_format | dspace |
spelling | oai:generic.eprints.org:1248982016-03-04T08:20:56Z https://repository.ugm.ac.id/124898/ FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL , ADRIEL CHANDRA SETYAWAN , Arief Surya Irawan, S.E., M.Com. ETD The purpose of this study is to apply Technology Acceptance Model (TAM) to explore the factors influencing the intention of using mobile banking in Indonesia. The analysis revealed five factors which influence customers� attitude toward usage of mobile banking: perceived usefulness, perceived ease of use, perceived risk, customers� trust, and perceived financial cost. Data was collected from respondents through a survey questionnaire, and the relationship was analyzed using the regression. The result of the data analysis indicates that all factors except perceived risk have a significant impact on behavioral intention of using mobile banking. [Yogyakarta] : Universitas Gadjah Mada 2013 Thesis NonPeerReviewed , ADRIEL CHANDRA SETYAWAN and , Arief Surya Irawan, S.E., M.Com. (2013) FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65060 |
spellingShingle | ETD , ADRIEL CHANDRA SETYAWAN , Arief Surya Irawan, S.E., M.Com. FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL |
title | FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON
TECHNOLOGY ACCEPTANCE MODEL |
title_full | FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON
TECHNOLOGY ACCEPTANCE MODEL |
title_fullStr | FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON
TECHNOLOGY ACCEPTANCE MODEL |
title_full_unstemmed | FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON
TECHNOLOGY ACCEPTANCE MODEL |
title_short | FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON
TECHNOLOGY ACCEPTANCE MODEL |
title_sort | factors influencing the intention of using mobile banking services based on technology acceptance model |
topic | ETD |
work_keys_str_mv | AT adrielchandrasetyawan factorsinfluencingtheintentionofusingmobilebankingservicesbasedontechnologyacceptancemodel AT ariefsuryairawansemcom factorsinfluencingtheintentionofusingmobilebankingservicesbasedontechnologyacceptancemodel |