FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL

The purpose of this study is to apply Technology Acceptance Model (TAM) to explore the factors influencing the intention of using mobile banking in Indonesia. The analysis revealed five factors which influence customers� attitude toward usage of mobile banking: perceived usefulness, perceived ease...

ver descrição completa

Detalhes bibliográficos
Main Authors: , ADRIEL CHANDRA SETYAWAN, , Arief Surya Irawan, S.E., M.Com.
Formato: Thesis
Publicado em: [Yogyakarta] : Universitas Gadjah Mada 2013
Assuntos:
ETD
_version_ 1826047317871951872
author , ADRIEL CHANDRA SETYAWAN
, Arief Surya Irawan, S.E., M.Com.
author_facet , ADRIEL CHANDRA SETYAWAN
, Arief Surya Irawan, S.E., M.Com.
author_sort , ADRIEL CHANDRA SETYAWAN
collection UGM
description The purpose of this study is to apply Technology Acceptance Model (TAM) to explore the factors influencing the intention of using mobile banking in Indonesia. The analysis revealed five factors which influence customers� attitude toward usage of mobile banking: perceived usefulness, perceived ease of use, perceived risk, customers� trust, and perceived financial cost. Data was collected from respondents through a survey questionnaire, and the relationship was analyzed using the regression. The result of the data analysis indicates that all factors except perceived risk have a significant impact on behavioral intention of using mobile banking.
first_indexed 2024-03-13T23:08:32Z
format Thesis
id oai:generic.eprints.org:124898
institution Universiti Gadjah Mada
last_indexed 2024-03-13T23:08:32Z
publishDate 2013
publisher [Yogyakarta] : Universitas Gadjah Mada
record_format dspace
spelling oai:generic.eprints.org:1248982016-03-04T08:20:56Z https://repository.ugm.ac.id/124898/ FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL , ADRIEL CHANDRA SETYAWAN , Arief Surya Irawan, S.E., M.Com. ETD The purpose of this study is to apply Technology Acceptance Model (TAM) to explore the factors influencing the intention of using mobile banking in Indonesia. The analysis revealed five factors which influence customers� attitude toward usage of mobile banking: perceived usefulness, perceived ease of use, perceived risk, customers� trust, and perceived financial cost. Data was collected from respondents through a survey questionnaire, and the relationship was analyzed using the regression. The result of the data analysis indicates that all factors except perceived risk have a significant impact on behavioral intention of using mobile banking. [Yogyakarta] : Universitas Gadjah Mada 2013 Thesis NonPeerReviewed , ADRIEL CHANDRA SETYAWAN and , Arief Surya Irawan, S.E., M.Com. (2013) FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65060
spellingShingle ETD
, ADRIEL CHANDRA SETYAWAN
, Arief Surya Irawan, S.E., M.Com.
FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
title FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
title_full FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
title_fullStr FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
title_full_unstemmed FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
title_short FACTORS INFLUENCING THE INTENTION OF USING MOBILE BANKING SERVICES BASED ON TECHNOLOGY ACCEPTANCE MODEL
title_sort factors influencing the intention of using mobile banking services based on technology acceptance model
topic ETD
work_keys_str_mv AT adrielchandrasetyawan factorsinfluencingtheintentionofusingmobilebankingservicesbasedontechnologyacceptancemodel
AT ariefsuryairawansemcom factorsinfluencingtheintentionofusingmobilebankingservicesbasedontechnologyacceptancemodel