PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA
This study aims to: (1) Find a gap between the perceptions and expectations of students on the quality of services provided by MM UGM Yogyakarta, (2) to describe the quality of services provided to students: (3) Identify the level of interest and performance attributes quality of service
| Main Authors: | , |
|---|---|
| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
|
| Subjects: |
| _version_ | 1826047436937756672 |
|---|---|
| author | , Sutrisno , Dr. Shellyana Junaedi, M.Si. |
| author_facet | , Sutrisno , Dr. Shellyana Junaedi, M.Si. |
| author_sort | , Sutrisno |
| collection | UGM |
| description | This study aims to: (1) Find a gap between the perceptions and
expectations of students on the quality of services provided by MM UGM
Yogyakarta, (2) to describe the quality of services provided to students: (3)
Identify the level of interest and performance attributes quality of service |
| first_indexed | 2024-03-13T23:10:52Z |
| format | Thesis |
| id | oai:generic.eprints.org:125501 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-13T23:10:52Z |
| publishDate | 2013 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:1255012016-03-04T08:43:44Z https://repository.ugm.ac.id/125501/ PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA , Sutrisno , Dr. Shellyana Junaedi, M.Si. ETD This study aims to: (1) Find a gap between the perceptions and expectations of students on the quality of services provided by MM UGM Yogyakarta, (2) to describe the quality of services provided to students: (3) Identify the level of interest and performance attributes quality of service [Yogyakarta] : Universitas Gadjah Mada 2013 Thesis NonPeerReviewed , Sutrisno and , Dr. Shellyana Junaedi, M.Si. (2013) PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65670 |
| spellingShingle | ETD , Sutrisno , Dr. Shellyana Junaedi, M.Si. PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA |
| title | PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA |
| title_full | PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA |
| title_fullStr | PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA |
| title_full_unstemmed | PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA |
| title_short | PENGARUH KUALITAS JASA TERHADAP KEPUASAN MAHASISWA MM FEB UGM YOGYAKARTA |
| title_sort | pengaruh kualitas jasa terhadap kepuasan mahasiswa mm feb ugm yogyakarta |
| topic | ETD |
| work_keys_str_mv | AT sutrisno pengaruhkualitasjasaterhadapkepuasanmahasiswammfebugmyogyakarta AT drshellyanajunaedimsi pengaruhkualitasjasaterhadapkepuasanmahasiswammfebugmyogyakarta |