PENGARUH KEPUASAN KERJA PADA PERILAKU KEWARGAAN ORGANISASIONAL DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL PEMEDIASI Studi di Museum Bank Indonesia

Employee is a valuable corporate asset that must be managed well by companies in order to provide optimal contribution. This study aims to examine and analyze the effect of job satisfaction on Organizational Citizenship Behavior (OCB) and the impact satisfaction of employee on OCB mediated by organi...

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Bibliographic Details
Main Authors: , Apollina Dian Perwitasari, , Dr. Tarsisius Hani Handoko, MBA.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Description
Summary:Employee is a valuable corporate asset that must be managed well by companies in order to provide optimal contribution. This study aims to examine and analyze the effect of job satisfaction on Organizational Citizenship Behavior (OCB) and the impact satisfaction of employee on OCB mediated by organizational commitment Bank Indonesia museum. The samples used in this study were 70 respondents. Methods collection data are implemented through the distribution of questionnaires of Bank Indonesia Museum employee. Hypothesis tested done with a simple regression testing mediating variables and models developed by Baron and Kenny (1986). The study was supported the first and second hypothesis. This means job satisfaction of Bank Indonesia Museum employee are positive and significant effect on organizational citizenship behavior and affective commitment and normative commitment mediates the effect of job satisfaction on organizational citizenship behavior.