PENGARUH TAHAPAN KEPUTUSAN PEMBELIAN TERHADAP KEPUASAN PELANGGAN PADA TOKO TERHUBUNG (ONLINE)
This study aims to determine the influence of factors such as the quality of the information, web site design, merchandise attributes, transaction capability, response time, security / privacy, payment, delivery, and customer service in influencing overall customer satisfaction of online shopping. T...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2013
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