ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN AIR MINUM TAHUN 2013 (STUDI PADA PDAM SLEMAN)
This study intends to determine the level of customer satisfactions of PDAM Sleman that are influenced by the quality of services, to determine the level of interest and performance, and how service quality improvements are prioritized in PDAM Sleman 2013. As local companies, PDAM Sleman is given th...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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