Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik

Semen Gresik Hospital has a primary purpose of providing a social function in providing health services for the community , especially people in Gresik and surrounding areas . So far in assessing its performance , Semen Gresik Hospital focuses on the perspective of financial management led to a focu...

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Main Authors: , RITMALELI ARUM, , Dr. Sumiyana, M.Si.
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD
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author , RITMALELI ARUM
, Dr. Sumiyana, M.Si.
author_facet , RITMALELI ARUM
, Dr. Sumiyana, M.Si.
author_sort , RITMALELI ARUM
collection UGM
description Semen Gresik Hospital has a primary purpose of providing a social function in providing health services for the community , especially people in Gresik and surrounding areas . So far in assessing its performance , Semen Gresik Hospital focuses on the perspective of financial management led to a focus on short-term performance. This study measure the performance of Semen Gresik Hospital with four perspectives based on the Balanced Scorecard approach , which consists of : financial perspective , customer perspective , internal business perspective and learning and growth perspective . This study was conducted to collect data for three years , ie from 2011 to 2013 . Study uses comparative analysis to evaluate hospital performance during a particular period . Hospital performance measurement results show that the overall performance of Semen Gresik Hospital was considered quite good when viewed from four perspectives of the Balanced Scorecard . Thus , the Balanced Scorecard is suitable to be applied on Semen Gresik Hospital as the Balanced Scorecard to assess the overall hospital performance compared to traditional systems that are still used today.
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spelling oai:generic.eprints.org:1299232016-03-04T08:09:54Z https://repository.ugm.ac.id/129923/ Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik , RITMALELI ARUM , Dr. Sumiyana, M.Si. ETD Semen Gresik Hospital has a primary purpose of providing a social function in providing health services for the community , especially people in Gresik and surrounding areas . So far in assessing its performance , Semen Gresik Hospital focuses on the perspective of financial management led to a focus on short-term performance. This study measure the performance of Semen Gresik Hospital with four perspectives based on the Balanced Scorecard approach , which consists of : financial perspective , customer perspective , internal business perspective and learning and growth perspective . This study was conducted to collect data for three years , ie from 2011 to 2013 . Study uses comparative analysis to evaluate hospital performance during a particular period . Hospital performance measurement results show that the overall performance of Semen Gresik Hospital was considered quite good when viewed from four perspectives of the Balanced Scorecard . Thus , the Balanced Scorecard is suitable to be applied on Semen Gresik Hospital as the Balanced Scorecard to assess the overall hospital performance compared to traditional systems that are still used today. [Yogyakarta] : Universitas Gadjah Mada 2014 Thesis NonPeerReviewed , RITMALELI ARUM and , Dr. Sumiyana, M.Si. (2014) Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70332
spellingShingle ETD
, RITMALELI ARUM
, Dr. Sumiyana, M.Si.
Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik
title Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik
title_full Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik
title_fullStr Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik
title_full_unstemmed Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik
title_short Pengukuran Kinerja Dengan Metode Balanced Scorecard Pada Rumah Sakit Semen Gresik
title_sort pengukuran kinerja dengan metode balanced scorecard pada rumah sakit semen gresik
topic ETD
work_keys_str_mv AT ritmaleliarum pengukurankinerjadenganmetodebalancedscorecardpadarumahsakitsemengresik
AT drsumiyanamsi pengukurankinerjadenganmetodebalancedscorecardpadarumahsakitsemengresik