KINERJA PELAYANAN PERPUSTAKAAN UMUM TERHADAP KEPUASAN PEMUSTAKA: Studi pada Kantor Perpustakaan dan Kearsipan Daerah di Tarakan Kalimantan Utara
In the era of regional autonomy, library services have become the focus of attention in improving local public library performance. However, the service performance has not met with user satisfaction as we often hear complaints about poor services. This study aims to determine the extent of publi...
| Principais autores: | , |
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| Formato: | Tese |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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