KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN, KABUPATEN BANYUMAS
Baturraden Tourism Object and Baturraden Tourism Forest is located in Baturraden Tourism Regions, Banyumas Regency, Central Java Province. Both of these tourist destinations have different levels visiting frequency. Analysis of tourist satisfaction is a parameter to indicate the difference in terms...
| Main Authors: | , |
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| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2014
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| Subjects: |
| _version_ | 1797035382787801088 |
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| author | , RAHADYAN PRAMUDHITO , Kaharuddin, S.Hut., M.Si |
| author_facet | , RAHADYAN PRAMUDHITO , Kaharuddin, S.Hut., M.Si |
| author_sort | , RAHADYAN PRAMUDHITO |
| collection | UGM |
| description | Baturraden Tourism Object and Baturraden Tourism Forest is located in
Baturraden Tourism Regions, Banyumas Regency, Central Java Province. Both of
these tourist destinations have different levels visiting frequency. Analysis of
tourist satisfaction is a parameter to indicate the difference in terms of the level of
visit tourist destinations. This study aims to determine the differences of the level
of tourist satisfaction Baturraden Tourism Object and Baturraden Tourism Forest,
and the relationship between the tourists' profile with tourists' satisfaction in both
tourism destinations.
The method used in this study is the Customer Satisfaction Index (CSI). It
is used to determine the level of tourist satisfaction. Furthermore, the results of
tourist satisfaction index are analyzed by using Mann-Whitney U-test statistical
analysis to determine the differences in terms of the level of satisfaction in the
Baturraden Tourism Object and Baturraden Tourism Forest. Chi Kuadrat
statistical analysis is also used to determine the relationship between tourists'
profile and tourists' satisfaction in Baturraden Tourism Object and Baturraden
Tourism Forest.
Tourists who visited Baturraden Tourism Object have a satisfaction index
score of 0.76, and these are included in the category of 'satisfied', while tourists
who visited to Baturraden Tourism Forest have a satisfaction index score of 0.65,
and these are included in the 'fairly satisfied' category. The results of the statistical
test Mann-Whitney U test showed a significant difference in the level of
satisfaction between Baturraden Tourism Object and Baturraden Tourism Forest,
because the value of sig-2-tailed 0.000 < rather than the value of criticism 0.05.
Meanwhile, Chi square analysis shows that the tourists' job which belongs to
Tourist profile, have a significant relationship with the satisfaction in the
Baturraden Tourism Object. On the other hand, Baturraden Tourism Forest has no
significant relationship between tourists' profile and satisfaction. |
| first_indexed | 2024-03-13T23:29:12Z |
| format | Thesis |
| id | oai:generic.eprints.org:130446 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-13T23:29:12Z |
| publishDate | 2014 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:1304462016-03-04T08:07:55Z https://repository.ugm.ac.id/130446/ KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN, KABUPATEN BANYUMAS , RAHADYAN PRAMUDHITO , Kaharuddin, S.Hut., M.Si ETD Baturraden Tourism Object and Baturraden Tourism Forest is located in Baturraden Tourism Regions, Banyumas Regency, Central Java Province. Both of these tourist destinations have different levels visiting frequency. Analysis of tourist satisfaction is a parameter to indicate the difference in terms of the level of visit tourist destinations. This study aims to determine the differences of the level of tourist satisfaction Baturraden Tourism Object and Baturraden Tourism Forest, and the relationship between the tourists' profile with tourists' satisfaction in both tourism destinations. The method used in this study is the Customer Satisfaction Index (CSI). It is used to determine the level of tourist satisfaction. Furthermore, the results of tourist satisfaction index are analyzed by using Mann-Whitney U-test statistical analysis to determine the differences in terms of the level of satisfaction in the Baturraden Tourism Object and Baturraden Tourism Forest. Chi Kuadrat statistical analysis is also used to determine the relationship between tourists' profile and tourists' satisfaction in Baturraden Tourism Object and Baturraden Tourism Forest. Tourists who visited Baturraden Tourism Object have a satisfaction index score of 0.76, and these are included in the category of 'satisfied', while tourists who visited to Baturraden Tourism Forest have a satisfaction index score of 0.65, and these are included in the 'fairly satisfied' category. The results of the statistical test Mann-Whitney U test showed a significant difference in the level of satisfaction between Baturraden Tourism Object and Baturraden Tourism Forest, because the value of sig-2-tailed 0.000 < rather than the value of criticism 0.05. Meanwhile, Chi square analysis shows that the tourists' job which belongs to Tourist profile, have a significant relationship with the satisfaction in the Baturraden Tourism Object. On the other hand, Baturraden Tourism Forest has no significant relationship between tourists' profile and satisfaction. [Yogyakarta] : Universitas Gadjah Mada 2014 Thesis NonPeerReviewed , RAHADYAN PRAMUDHITO and , Kaharuddin, S.Hut., M.Si (2014) KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN, KABUPATEN BANYUMAS. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70868 |
| spellingShingle | ETD , RAHADYAN PRAMUDHITO , Kaharuddin, S.Hut., M.Si KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN, KABUPATEN BANYUMAS |
| title | KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN,
KABUPATEN BANYUMAS |
| title_full | KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN,
KABUPATEN BANYUMAS |
| title_fullStr | KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN,
KABUPATEN BANYUMAS |
| title_full_unstemmed | KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN,
KABUPATEN BANYUMAS |
| title_short | KEPUASAN WISATAWAN DI OBYEK WISATA BATURRADEN DAN WANA WISATA BATURRADEN,
KABUPATEN BANYUMAS |
| title_sort | kepuasan wisatawan di obyek wisata baturraden dan wana wisata baturraden kabupaten banyumas |
| topic | ETD |
| work_keys_str_mv | AT rahadyanpramudhito kepuasanwisatawandiobyekwisatabaturradendanwanawisatabaturradenkabupatenbanyumas AT kaharuddinshutmsi kepuasanwisatawandiobyekwisatabaturradendanwanawisatabaturradenkabupatenbanyumas |