ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
Zakat is an obligation of every Muslim . In carrying out this duty can be taken many ways . Likewise, the rules of charity, have also been arranged. Not only that, the types of zakat to be issued also been arranged in Islam. Therefore, there is basically no reason for Muslims not to issue a charity....
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Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2014
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author | , Muhammad Musyafa , Dr. Soeratno, M.Ec |
author_facet | , Muhammad Musyafa , Dr. Soeratno, M.Ec |
author_sort | , Muhammad Musyafa |
collection | UGM |
description | Zakat is an obligation of every Muslim . In carrying out this duty can be
taken many ways . Likewise, the rules of charity, have also been arranged. Not
only that, the types of zakat to be issued also been arranged in Islam. Therefore,
there is basically no reason for Muslims not to issue a charity. One way that can
be taken in distributing zakat Muslims is to pay the zakat institution. Many charity
organizations have been established in Indonesia. One charity organization there
is Zakat Institution PKPU. The number of charity organizations exist to make the
zakat institution strives to be the best. This is exactly what will be seen in this
study.
In this study wanted to look at the factors influence satisfaction muzakki
(people who distribute zakat) to the institution of zakat PKPU. In addition, this
study also wanted to see the most influence sub variable muzakki satisfaction. The
purpose of this study was to analyze the factors that influence satisfaction and also
analyze sub variable muzakki most affect satisfaction muzakki. This study uses
regression analysis simple calculation with the equation Y = f(X1) with the results
of Y=a+bX1 and Y= f(X2) with the results of Y=a+bX2. Further analysis to see
the dominant factor calculation using multiple regression equation Y=f(V1,V2,V3,
....V18).
The results of this study were (1) there is a strong influence on the quality of
services to the satisfaction muzakki PKPU Zakat Institutions as indicated by the
significant value of 0.000, (2) there is a strong influence of the belief in Zakat
Institutions PKPU muzakki satisfaction as indicated by the significant value of
0,000, (3) quality of service sub variable dominant influence muzakki satisfaction
is subvariabel V17, namely the amil zakat can communicate well, (4) the belief
that the dominant influence subvariabel muzakki satisfaction is subvariabel V39
belief muzakki the PKPU management system in managing zakat. |
first_indexed | 2024-03-13T23:30:20Z |
format | Thesis |
id | oai:generic.eprints.org:130744 |
institution | Universiti Gadjah Mada |
last_indexed | 2024-03-13T23:30:20Z |
publishDate | 2014 |
publisher | [Yogyakarta] : Universitas Gadjah Mada |
record_format | dspace |
spelling | oai:generic.eprints.org:1307442016-03-04T08:02:31Z https://repository.ugm.ac.id/130744/ ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta) , Muhammad Musyafa , Dr. Soeratno, M.Ec ETD Zakat is an obligation of every Muslim . In carrying out this duty can be taken many ways . Likewise, the rules of charity, have also been arranged. Not only that, the types of zakat to be issued also been arranged in Islam. Therefore, there is basically no reason for Muslims not to issue a charity. One way that can be taken in distributing zakat Muslims is to pay the zakat institution. Many charity organizations have been established in Indonesia. One charity organization there is Zakat Institution PKPU. The number of charity organizations exist to make the zakat institution strives to be the best. This is exactly what will be seen in this study. In this study wanted to look at the factors influence satisfaction muzakki (people who distribute zakat) to the institution of zakat PKPU. In addition, this study also wanted to see the most influence sub variable muzakki satisfaction. The purpose of this study was to analyze the factors that influence satisfaction and also analyze sub variable muzakki most affect satisfaction muzakki. This study uses regression analysis simple calculation with the equation Y = f(X1) with the results of Y=a+bX1 and Y= f(X2) with the results of Y=a+bX2. Further analysis to see the dominant factor calculation using multiple regression equation Y=f(V1,V2,V3, ....V18). The results of this study were (1) there is a strong influence on the quality of services to the satisfaction muzakki PKPU Zakat Institutions as indicated by the significant value of 0.000, (2) there is a strong influence of the belief in Zakat Institutions PKPU muzakki satisfaction as indicated by the significant value of 0,000, (3) quality of service sub variable dominant influence muzakki satisfaction is subvariabel V17, namely the amil zakat can communicate well, (4) the belief that the dominant influence subvariabel muzakki satisfaction is subvariabel V39 belief muzakki the PKPU management system in managing zakat. [Yogyakarta] : Universitas Gadjah Mada 2014 Thesis NonPeerReviewed , Muhammad Musyafa and , Dr. Soeratno, M.Ec (2014) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta). UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=71173 |
spellingShingle | ETD , Muhammad Musyafa , Dr. Soeratno, M.Ec ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta) |
title | ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT
(Studi Lembaga Zakat PKPU Yogyakarta) |
title_full | ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT
(Studi Lembaga Zakat PKPU Yogyakarta) |
title_fullStr | ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT
(Studi Lembaga Zakat PKPU Yogyakarta) |
title_full_unstemmed | ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT
(Studi Lembaga Zakat PKPU Yogyakarta) |
title_short | ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT
(Studi Lembaga Zakat PKPU Yogyakarta) |
title_sort | analisis faktor faktor yang mempengaruhi kepuasan muzakki terhadap lembaga zakat studi lembaga zakat pkpu yogyakarta |
topic | ETD |
work_keys_str_mv | AT muhammadmusyafa analisisfaktorfaktoryangmempengaruhikepuasanmuzakkiterhadaplembagazakatstudilembagazakatpkpuyogyakarta AT drsoeratnomec analisisfaktorfaktoryangmempengaruhikepuasanmuzakkiterhadaplembagazakatstudilembagazakatpkpuyogyakarta |