ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)

Zakat is an obligation of every Muslim . In carrying out this duty can be taken many ways . Likewise, the rules of charity, have also been arranged. Not only that, the types of zakat to be issued also been arranged in Islam. Therefore, there is basically no reason for Muslims not to issue a charity....

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Main Authors: , Muhammad Musyafa, , Dr. Soeratno, M.Ec
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2014
Subjects:
ETD
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author , Muhammad Musyafa
, Dr. Soeratno, M.Ec
author_facet , Muhammad Musyafa
, Dr. Soeratno, M.Ec
author_sort , Muhammad Musyafa
collection UGM
description Zakat is an obligation of every Muslim . In carrying out this duty can be taken many ways . Likewise, the rules of charity, have also been arranged. Not only that, the types of zakat to be issued also been arranged in Islam. Therefore, there is basically no reason for Muslims not to issue a charity. One way that can be taken in distributing zakat Muslims is to pay the zakat institution. Many charity organizations have been established in Indonesia. One charity organization there is Zakat Institution PKPU. The number of charity organizations exist to make the zakat institution strives to be the best. This is exactly what will be seen in this study. In this study wanted to look at the factors influence satisfaction muzakki (people who distribute zakat) to the institution of zakat PKPU. In addition, this study also wanted to see the most influence sub variable muzakki satisfaction. The purpose of this study was to analyze the factors that influence satisfaction and also analyze sub variable muzakki most affect satisfaction muzakki. This study uses regression analysis simple calculation with the equation Y = f(X1) with the results of Y=a+bX1 and Y= f(X2) with the results of Y=a+bX2. Further analysis to see the dominant factor calculation using multiple regression equation Y=f(V1,V2,V3, ....V18). The results of this study were (1) there is a strong influence on the quality of services to the satisfaction muzakki PKPU Zakat Institutions as indicated by the significant value of 0.000, (2) there is a strong influence of the belief in Zakat Institutions PKPU muzakki satisfaction as indicated by the significant value of 0,000, (3) quality of service sub variable dominant influence muzakki satisfaction is subvariabel V17, namely the amil zakat can communicate well, (4) the belief that the dominant influence subvariabel muzakki satisfaction is subvariabel V39 belief muzakki the PKPU management system in managing zakat.
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spelling oai:generic.eprints.org:1307442016-03-04T08:02:31Z https://repository.ugm.ac.id/130744/ ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta) , Muhammad Musyafa , Dr. Soeratno, M.Ec ETD Zakat is an obligation of every Muslim . In carrying out this duty can be taken many ways . Likewise, the rules of charity, have also been arranged. Not only that, the types of zakat to be issued also been arranged in Islam. Therefore, there is basically no reason for Muslims not to issue a charity. One way that can be taken in distributing zakat Muslims is to pay the zakat institution. Many charity organizations have been established in Indonesia. One charity organization there is Zakat Institution PKPU. The number of charity organizations exist to make the zakat institution strives to be the best. This is exactly what will be seen in this study. In this study wanted to look at the factors influence satisfaction muzakki (people who distribute zakat) to the institution of zakat PKPU. In addition, this study also wanted to see the most influence sub variable muzakki satisfaction. The purpose of this study was to analyze the factors that influence satisfaction and also analyze sub variable muzakki most affect satisfaction muzakki. This study uses regression analysis simple calculation with the equation Y = f(X1) with the results of Y=a+bX1 and Y= f(X2) with the results of Y=a+bX2. Further analysis to see the dominant factor calculation using multiple regression equation Y=f(V1,V2,V3, ....V18). The results of this study were (1) there is a strong influence on the quality of services to the satisfaction muzakki PKPU Zakat Institutions as indicated by the significant value of 0.000, (2) there is a strong influence of the belief in Zakat Institutions PKPU muzakki satisfaction as indicated by the significant value of 0,000, (3) quality of service sub variable dominant influence muzakki satisfaction is subvariabel V17, namely the amil zakat can communicate well, (4) the belief that the dominant influence subvariabel muzakki satisfaction is subvariabel V39 belief muzakki the PKPU management system in managing zakat. [Yogyakarta] : Universitas Gadjah Mada 2014 Thesis NonPeerReviewed , Muhammad Musyafa and , Dr. Soeratno, M.Ec (2014) ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta). UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=71173
spellingShingle ETD
, Muhammad Musyafa
, Dr. Soeratno, M.Ec
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
title ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
title_full ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
title_fullStr ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
title_full_unstemmed ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
title_short ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN MUZAKKI TERHADAP LEMBAGA ZAKAT (Studi Lembaga Zakat PKPU Yogyakarta)
title_sort analisis faktor faktor yang mempengaruhi kepuasan muzakki terhadap lembaga zakat studi lembaga zakat pkpu yogyakarta
topic ETD
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AT drsoeratnomec analisisfaktorfaktoryangmempengaruhikepuasanmuzakkiterhadaplembagazakatstudilembagazakatpkpuyogyakarta