| Summary: | Public services have a very important position in the government. W ithout
good public services, the level of people's satisfaction on the course of
government will be impacted. Improved public services require the support of
information technology .
The first step in the development of an integrated information system is to
establish the strategic planning of information systems supporting the business
needs. Spewak (1992) developed a method of Enterprise Architecture Planning
(EAP) for information systems development planning. EAP was developed based
on the Zachman Framework, which is widely used due to systematic, easy to
understand and usefullness as a control for the future information systems
development.
The result of this study is the blueprint design of Enterprise Architecture
Planning (EAP) of Public Service Information System in Pemerintah Kota
Yogyakarta which includes data, applications and technology which are defined as
32 business processes. Data architecture generated 44 data entities and
relationships. Application architecture obtained 15 proposed applications, while
the technology architecture generated the architecture of enterprise networks
concept.
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