Improving teaching efficiency: an application of QFD and AHP

HSBL University College is one of the privately run institutions of higher learning in Malaysia which offers, among others, various programs in Economics, Accounting and Business Administration. A recent survey conducted by the Faculty of Business (FB) of HSBL found that the students were not ful...

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Bibliographic Details
Main Authors: Islam, Rafikul, Anis, Azilah
Other Authors: Trzaskalik, Tadeusz
Format: Book Chapter
Language:English
English
Published: University of Economics in Katowice 2011
Subjects:
Online Access:http://irep.iium.edu.my/15020/4/Azila_book_chapter_evidence.pdf
http://irep.iium.edu.my/15020/5/With_Azilah.pdf
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author Islam, Rafikul
Anis, Azilah
author2 Trzaskalik, Tadeusz
author_facet Trzaskalik, Tadeusz
Islam, Rafikul
Anis, Azilah
author_sort Islam, Rafikul
collection IIUM
description HSBL University College is one of the privately run institutions of higher learning in Malaysia which offers, among others, various programs in Economics, Accounting and Business Administration. A recent survey conducted by the Faculty of Business (FB) of HSBL found that the students were not fully satisfied with the teaching and learning system of the college. The present work has been carried out to identify the FB students’ requirements to improve the efficacy of the teaching and learning system. Having identified the requirements, a number of lecturers were contacted to extract the design requirements that would address the students’ needs. The novelty of the paper is that Quality Function Deployment and Analytic Hierarchy Process both have been applied to derive the priorities of the design requirements. The results obtained by the above two methods have shown close resemblance.
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spelling oai:generic.eprints.org:150202013-10-08T03:30:44Z http://irep.iium.edu.my/15020/ Improving teaching efficiency: an application of QFD and AHP Islam, Rafikul Anis, Azilah H Social Sciences (General) LB1025 Teaching (principles and practices) HSBL University College is one of the privately run institutions of higher learning in Malaysia which offers, among others, various programs in Economics, Accounting and Business Administration. A recent survey conducted by the Faculty of Business (FB) of HSBL found that the students were not fully satisfied with the teaching and learning system of the college. The present work has been carried out to identify the FB students’ requirements to improve the efficacy of the teaching and learning system. Having identified the requirements, a number of lecturers were contacted to extract the design requirements that would address the students’ needs. The novelty of the paper is that Quality Function Deployment and Analytic Hierarchy Process both have been applied to derive the priorities of the design requirements. The results obtained by the above two methods have shown close resemblance. University of Economics in Katowice Trzaskalik, Tadeusz Wachowicz, Tomasz 2011 Book Chapter NonPeerReviewed application/pdf en http://irep.iium.edu.my/15020/4/Azila_book_chapter_evidence.pdf application/pdf en http://irep.iium.edu.my/15020/5/With_Azilah.pdf Islam, Rafikul and Anis, Azilah (2011) Improving teaching efficiency: an application of QFD and AHP. In: Multiple Criteria Decision Making '10-11. University of Economics in Katowice, Katowice, Poland, pp. 9-35. ISBN 973-83-7246-722-5
spellingShingle H Social Sciences (General)
LB1025 Teaching (principles and practices)
Islam, Rafikul
Anis, Azilah
Improving teaching efficiency: an application of QFD and AHP
title Improving teaching efficiency: an application of QFD and AHP
title_full Improving teaching efficiency: an application of QFD and AHP
title_fullStr Improving teaching efficiency: an application of QFD and AHP
title_full_unstemmed Improving teaching efficiency: an application of QFD and AHP
title_short Improving teaching efficiency: an application of QFD and AHP
title_sort improving teaching efficiency an application of qfd and ahp
topic H Social Sciences (General)
LB1025 Teaching (principles and practices)
url http://irep.iium.edu.my/15020/4/Azila_book_chapter_evidence.pdf
http://irep.iium.edu.my/15020/5/With_Azilah.pdf
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