ISO certification and human resource management
The paper empirically examines the employees’ perception of human resource HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM sys...
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| Format: | Article |
| Language: | English |
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Indian Society for Labour Economics
2009
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| Online Access: | http://irep.iium.edu.my/1796/1/6-_Arif_Hasan.pdf |
| _version_ | 1796874827703779328 |
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| author | Hassan, Arif |
| author_facet | Hassan, Arif |
| author_sort | Hassan, Arif |
| collection | IIUM |
| description | The paper empirically examines the employees’ perception of human resource HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded
to a questionnaire, which measured the adequacy of several HRM systems. The ISO-certified companies received higher endorsements on managing career systems, conducting contextual analysis for goal setting, and quality orientation. In the rest of the cases, the differences were not significant. The findings suggest that organisations need to go beyond quality assurance to organisation-wide quality management through improvement in HR systems and practices. |
| first_indexed | 2024-03-05T22:30:01Z |
| format | Article |
| id | oai:generic.eprints.org:1796 |
| institution | International Islamic University Malaysia |
| language | English |
| last_indexed | 2024-03-05T22:30:01Z |
| publishDate | 2009 |
| publisher | Indian Society for Labour Economics |
| record_format | dspace |
| spelling | oai:generic.eprints.org:17962011-09-08T07:09:26Z http://irep.iium.edu.my/1796/ ISO certification and human resource management Hassan, Arif HD28 Management. Industrial Management The paper empirically examines the employees’ perception of human resource HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM systems. The ISO-certified companies received higher endorsements on managing career systems, conducting contextual analysis for goal setting, and quality orientation. In the rest of the cases, the differences were not significant. The findings suggest that organisations need to go beyond quality assurance to organisation-wide quality management through improvement in HR systems and practices. Indian Society for Labour Economics 2009 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1796/1/6-_Arif_Hasan.pdf Hassan, Arif (2009) ISO certification and human resource management. The Indian Journal of Labour Economics, 5 (2). pp. 285-301. http://www.isleijle.org/ijle/Abstract.aspx?id=30 |
| spellingShingle | HD28 Management. Industrial Management Hassan, Arif ISO certification and human resource management |
| title | ISO certification and human resource management |
| title_full | ISO certification and human resource management |
| title_fullStr | ISO certification and human resource management |
| title_full_unstemmed | ISO certification and human resource management |
| title_short | ISO certification and human resource management |
| title_sort | iso certification and human resource management |
| topic | HD28 Management. Industrial Management |
| url | http://irep.iium.edu.my/1796/1/6-_Arif_Hasan.pdf |
| work_keys_str_mv | AT hassanarif isocertificationandhumanresourcemanagement |