Quality management practices in construction projects in the context of Malaysian construction industry
There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It...
Main Authors: | , |
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Format: | Proceeding Paper |
Language: | English |
Published: |
2009
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Online Access: | http://irep.iium.edu.my/2315/1/Microsoft_Word_-_AUBEA2009Paper_FinalManuscripts_-TanChinKeng.pdf |
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author | Tan, Chin Keng Abdul Rahman, Hamzah |
author_facet | Tan, Chin Keng Abdul Rahman, Hamzah |
author_sort | Tan, Chin Keng |
collection | IIUM |
description | There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It aims to identify the constructs of
quality management practices and explore the practices of quality management in building construction projects in the context of Malaysian construction industry through a questionnaire survey. The research findings reveal that there are weaknesses in the practices of quality management at the aspects cost of quality, information and analysis, quality attitude and culture, customer focus, and continuous
improvement and sustainability. It is recommended that the construction organizations to enhance their awareness and commitment on the implementation of formal quality management system to improve the weaknesses in their quality
management practices. |
first_indexed | 2024-03-05T22:30:47Z |
format | Proceeding Paper |
id | oai:generic.eprints.org:2315 |
institution | International Islamic University Malaysia |
language | English |
last_indexed | 2024-03-05T22:30:47Z |
publishDate | 2009 |
record_format | dspace |
spelling | oai:generic.eprints.org:23152015-07-08T01:12:53Z http://irep.iium.edu.my/2315/ Quality management practices in construction projects in the context of Malaysian construction industry Tan, Chin Keng Abdul Rahman, Hamzah HD28 Management. Industrial Management There is a gap of understanding on the practices of quality management in the building construction projects in the context of Malaysian construction industry as similar researches are hardly obtained from the literatures reviewed. This research is conducted to minimize such gap of understanding. It aims to identify the constructs of quality management practices and explore the practices of quality management in building construction projects in the context of Malaysian construction industry through a questionnaire survey. The research findings reveal that there are weaknesses in the practices of quality management at the aspects cost of quality, information and analysis, quality attitude and culture, customer focus, and continuous improvement and sustainability. It is recommended that the construction organizations to enhance their awareness and commitment on the implementation of formal quality management system to improve the weaknesses in their quality management practices. 2009-07-07 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/2315/1/Microsoft_Word_-_AUBEA2009Paper_FinalManuscripts_-TanChinKeng.pdf Tan, Chin Keng and Abdul Rahman, Hamzah (2009) Quality management practices in construction projects in the context of Malaysian construction industry. In: 34TH AUBEA Annual Conference, 7-10 July, 2009, University Of South Australia, Adelaide, Australia. http://aibs.com.au/e_news/resources/aubea_call_for_papers.pdf |
spellingShingle | HD28 Management. Industrial Management Tan, Chin Keng Abdul Rahman, Hamzah Quality management practices in construction projects in the context of Malaysian construction industry |
title | Quality management practices in construction projects in the
context of Malaysian construction industry |
title_full | Quality management practices in construction projects in the
context of Malaysian construction industry |
title_fullStr | Quality management practices in construction projects in the
context of Malaysian construction industry |
title_full_unstemmed | Quality management practices in construction projects in the
context of Malaysian construction industry |
title_short | Quality management practices in construction projects in the
context of Malaysian construction industry |
title_sort | quality management practices in construction projects in the context of malaysian construction industry |
topic | HD28 Management. Industrial Management |
url | http://irep.iium.edu.my/2315/1/Microsoft_Word_-_AUBEA2009Paper_FinalManuscripts_-TanChinKeng.pdf |
work_keys_str_mv | AT tanchinkeng qualitymanagementpracticesinconstructionprojectsinthecontextofmalaysianconstructionindustry AT abdulrahmanhamzah qualitymanagementpracticesinconstructionprojectsinthecontextofmalaysianconstructionindustry |