Which precedes? competition or cooperation?

This case study illustrates the issues related to team dynamics and why some teams fail to perform. It is the story of a motivated and competent marketing executive working in a bank, who excelled in her job until she was assigned to work in a team with two other persons. Initially the team worked...

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Main Authors: Shamsudin, Norazidah, Hassan, Arif
Format: Article
Language:English
Published: Management Centre, IIUM 2010
Subjects:
Online Access:http://irep.iium.edu.my/2372/1/Performance.pdf
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author Shamsudin, Norazidah
Hassan, Arif
author_facet Shamsudin, Norazidah
Hassan, Arif
author_sort Shamsudin, Norazidah
collection IIUM
description This case study illustrates the issues related to team dynamics and why some teams fail to perform. It is the story of a motivated and competent marketing executive working in a bank, who excelled in her job until she was assigned to work in a team with two other persons. Initially the team worked well. However, when one member of the team was assigned some independent responsibilities from the branch manager of the bank, signs of team disintegration emerged and competition rather than cooperation dictated the relationship. This case provides lessons on behavioural issues while working in a team, the need for careful selection of team members, adequate support from the top management to the team, and some common management mistakes that create problems in team work.
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spelling oai:generic.eprints.org:23722012-09-18T06:29:02Z http://irep.iium.edu.my/2372/ Which precedes? competition or cooperation? Shamsudin, Norazidah Hassan, Arif HF5549 Personnel management This case study illustrates the issues related to team dynamics and why some teams fail to perform. It is the story of a motivated and competent marketing executive working in a bank, who excelled in her job until she was assigned to work in a team with two other persons. Initially the team worked well. However, when one member of the team was assigned some independent responsibilities from the branch manager of the bank, signs of team disintegration emerged and competition rather than cooperation dictated the relationship. This case provides lessons on behavioural issues while working in a team, the need for careful selection of team members, adequate support from the top management to the team, and some common management mistakes that create problems in team work. Management Centre, IIUM 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/2372/1/Performance.pdf Shamsudin, Norazidah and Hassan, Arif (2010) Which precedes? competition or cooperation? IIUM Journal of Case Studies in Management, 1 (2). pp. 10-15. ISSN 2180-2327 http://managementcentre.com.my/journal/files/vol1.2/Performance2(edSP)Ver3.pdf
spellingShingle HF5549 Personnel management
Shamsudin, Norazidah
Hassan, Arif
Which precedes? competition or cooperation?
title Which precedes? competition or cooperation?
title_full Which precedes? competition or cooperation?
title_fullStr Which precedes? competition or cooperation?
title_full_unstemmed Which precedes? competition or cooperation?
title_short Which precedes? competition or cooperation?
title_sort which precedes competition or cooperation
topic HF5549 Personnel management
url http://irep.iium.edu.my/2372/1/Performance.pdf
work_keys_str_mv AT shamsudinnorazidah whichprecedescompetitionorcooperation
AT hassanarif whichprecedescompetitionorcooperation