Hubungan Antara Persepsi Tarif Retribusi

ABSTRACT Background: In providing basic health services, community health center often experiences budget shortage to develop its service quality, due to budget constraint for operational activities. Decentralization gives the government chance to regulate the cost in their areas. To cover operation...

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Bibliographic Details
Main Author: Perpustakaan UGM, i-lib
Format: Article
Published: [Yogyakarta] : Universitas Gadjah Mada 2006
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Summary:ABSTRACT Background: In providing basic health services, community health center often experiences budget shortage to develop its service quality, due to budget constraint for operational activities. Decentralization gives the government chance to regulate the cost in their areas. To cover operational costs at community health centers, The Bantul District Government has set the newest tariff at community health center to improve their services quality. Objectives: This study examined correlation between perceptions on tariff and quality of services in community health center clinic of Kasihan 11 Bantul. Methods: This was a descriptive analytic non- experimental, study using cross-sectional design. The subjects were health services at the clinic, with patients as the unit of analysis, Questionnaires were distributed to 85 patients from October 1 to October 31, 2003. Result: Result shows that: (a) perception on tariff significantly affects quality services