Bank Rakyat Malaysia: vision remains while mission is revisited

The slogan, “of the people, for the people, by the people” comes home. Bank Rakyat Malaysia (BRM) offers a different kind of retail banking. Bank Rakyat underwent a drastic evolution from a cooperative system of management to a highly creative market entity ready to face the very aggressive competit...

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Main Authors: Khaliq, Ahmad, Kazmi, Azhar
Format: Article
Language:English
Published: I I U M Press 2011
Subjects:
Online Access:http://irep.iium.edu.my/2625/1/Case_5_Bank_Rakyat%5B1%5D.pdf
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author Khaliq, Ahmad
Kazmi, Azhar
author_facet Khaliq, Ahmad
Kazmi, Azhar
author_sort Khaliq, Ahmad
collection IIUM
description The slogan, “of the people, for the people, by the people” comes home. Bank Rakyat Malaysia (BRM) offers a different kind of retail banking. Bank Rakyat underwent a drastic evolution from a cooperative system of management to a highly creative market entity ready to face the very aggressive competitive market forces of the Islamic banking and finance industry. The BRM was a cooperative bank before it entered the Islamic banking and finance industry. It needed to create a culture of change and flexibility to adapt to the changing external environments. The challenge was to remain consistent in its vision but revisit its mission. The consistency had to be maintained as it was in line with the founding fathers’ idea of serving its members. Thus the vision of serving its members was maintained while a new structure was created to aid efficient decision making and communication with stakeholders. This change subsequently facilitated the implementation of its growth strategies and planning activities, an imperative for its survival. All of this change was being effected while sustaining its image as a responsive, transparent and honest corporate citizen despite a host of issues and challenges that lie ahead.
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spelling oai:generic.eprints.org:26252014-02-11T10:30:37Z http://irep.iium.edu.my/2625/ Bank Rakyat Malaysia: vision remains while mission is revisited Khaliq, Ahmad Kazmi, Azhar HG1501 Banking HG4001 Financial management. Business finance. Corporation finance. The slogan, “of the people, for the people, by the people” comes home. Bank Rakyat Malaysia (BRM) offers a different kind of retail banking. Bank Rakyat underwent a drastic evolution from a cooperative system of management to a highly creative market entity ready to face the very aggressive competitive market forces of the Islamic banking and finance industry. The BRM was a cooperative bank before it entered the Islamic banking and finance industry. It needed to create a culture of change and flexibility to adapt to the changing external environments. The challenge was to remain consistent in its vision but revisit its mission. The consistency had to be maintained as it was in line with the founding fathers’ idea of serving its members. Thus the vision of serving its members was maintained while a new structure was created to aid efficient decision making and communication with stakeholders. This change subsequently facilitated the implementation of its growth strategies and planning activities, an imperative for its survival. All of this change was being effected while sustaining its image as a responsive, transparent and honest corporate citizen despite a host of issues and challenges that lie ahead. I I U M Press 2011-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/2625/1/Case_5_Bank_Rakyat%5B1%5D.pdf Khaliq, Ahmad and Kazmi, Azhar (2011) Bank Rakyat Malaysia: vision remains while mission is revisited. IIUM Journal of Case Studies in Management, 2 (1). pp. 41-48. ISSN 1394-7680
spellingShingle HG1501 Banking
HG4001 Financial management. Business finance. Corporation finance.
Khaliq, Ahmad
Kazmi, Azhar
Bank Rakyat Malaysia: vision remains while mission is revisited
title Bank Rakyat Malaysia: vision remains while mission is revisited
title_full Bank Rakyat Malaysia: vision remains while mission is revisited
title_fullStr Bank Rakyat Malaysia: vision remains while mission is revisited
title_full_unstemmed Bank Rakyat Malaysia: vision remains while mission is revisited
title_short Bank Rakyat Malaysia: vision remains while mission is revisited
title_sort bank rakyat malaysia vision remains while mission is revisited
topic HG1501 Banking
HG4001 Financial management. Business finance. Corporation finance.
url http://irep.iium.edu.my/2625/1/Case_5_Bank_Rakyat%5B1%5D.pdf
work_keys_str_mv AT khaliqahmad bankrakyatmalaysiavisionremainswhilemissionisrevisited
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