Sikap pemakai terhadap pelayanan sirkulasi

Abstract Circulation service is the front line in achieving library objective which is to fulfill user's needs throug,h information resources available in library. Based on the statement, this research is intended to know how success of Gadjah Maths University/GMU Library is in playing its role...

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Bibliographic Details
Main Author: Perpustakaan UGM, i-lib
Format: Article
Published: [Yogyakarta] : Universitas Gadjah Mada 2008
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Summary:Abstract Circulation service is the front line in achieving library objective which is to fulfill user's needs throug,h information resources available in library. Based on the statement, this research is intended to know how success of Gadjah Maths University/GMU Library is in playing its role and function to fulfill the infOrmation needs of users. User's attitude on the circulation service is that may be negative or positive. There arc' three components which support each other in attitude building i.e. cognitive, affective, and behavior. The research aims to: 1) to find out user's attitude on the circulation service of Unit 2, Gadjah Mader University Librari. 2,f to find our attitude differences based on gender, age, and scientific-social sciences on the circulation service of Unit 2, Gadjah Mack University Library, The research was held at Unit.? G11.1U Library and took sample of 100 respondents of graduate students that were registered as GAIL) Library members, Analysis method that was used in the research was descriptive quantitative with a statistic method, Analysis and hypotheses testing used Oneway Anova, The conclusions of the research showed that: users attitude on the circulation services were good and fairly good. There were no attitude differences on the. circulation service based on gender and age. There were significant attitude differences between scientific.' students and non scientific (social) students on the circulation service, Keywords : library users, user's attitude, circulation