Student Satisfaction with Online Learning: A Multigroup Analysis

The Coronavirus disease 2019 pandemic “forced” students to attend online classes roughly from mid-March 2020. This situation, which caused universities, among other institutions, to deal with an overnight change in course delivery from traditional face-to-face to online mode, has resulted in many st...

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Main Author: Santosa, Paulus Insap
Format: Article
Language:English
Published: Universitas Pesantren Tinggi Darul Ulum 2022
Subjects:
Online Access:https://repository.ugm.ac.id/282015/1/Santosa%20-%202022%20-%20Student%20Satisfaction%20with%20Online.pdf
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author Santosa, Paulus Insap
author_facet Santosa, Paulus Insap
author_sort Santosa, Paulus Insap
collection UGM
description The Coronavirus disease 2019 pandemic “forced” students to attend online classes roughly from mid-March 2020. This situation, which caused universities, among other institutions, to deal with an overnight change in course delivery from traditional face-to-face to online mode, has resulted in many students facing difficulties. They must cope with the available infrastructure, unstable and limited Internet connection, course delivery, and their self-discipline. Male and female students may have different preferences regarding technology use. This study focused on student satisfaction with the above situation and determined whether a difference exists between male and female students using Technology Acceptance Model as the main theoretical background. Seven hypotheses were proposed and tested with the whole dataset and comparisons between the two groups. Due to the strict health protocol, an online survey was employed using Google Form to collect data. Respondents were 327 undergraduate students from one higher institution in Yogyakarta, comprising 140 male and 187 female students. The population consisted of undergraduate students who have been attending online classes since March 2022. A multigroup analysis was performed using SmartPLS 3.3.3. Results indicated no gender difference in all hypothesized relationships. The theoretical contribution can be seen from the use of Internet Quality, User Interface Quality, and Delivery Quality as the three exogenous variables of the proposed model. The practical contribution is that technology designers must pay attention to the different preferences of user groups. © 2022, the author(s).
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spelling oai:generic.eprints.org:2820152023-12-01T09:19:08Z https://repository.ugm.ac.id/282015/ Student Satisfaction with Online Learning: A Multigroup Analysis Santosa, Paulus Insap Electrical and Electronic Engineering not elsewhere classified The Coronavirus disease 2019 pandemic “forced” students to attend online classes roughly from mid-March 2020. This situation, which caused universities, among other institutions, to deal with an overnight change in course delivery from traditional face-to-face to online mode, has resulted in many students facing difficulties. They must cope with the available infrastructure, unstable and limited Internet connection, course delivery, and their self-discipline. Male and female students may have different preferences regarding technology use. This study focused on student satisfaction with the above situation and determined whether a difference exists between male and female students using Technology Acceptance Model as the main theoretical background. Seven hypotheses were proposed and tested with the whole dataset and comparisons between the two groups. Due to the strict health protocol, an online survey was employed using Google Form to collect data. Respondents were 327 undergraduate students from one higher institution in Yogyakarta, comprising 140 male and 187 female students. The population consisted of undergraduate students who have been attending online classes since March 2022. A multigroup analysis was performed using SmartPLS 3.3.3. Results indicated no gender difference in all hypothesized relationships. The theoretical contribution can be seen from the use of Internet Quality, User Interface Quality, and Delivery Quality as the three exogenous variables of the proposed model. The practical contribution is that technology designers must pay attention to the different preferences of user groups. © 2022, the author(s). Universitas Pesantren Tinggi Darul Ulum 2022 Article PeerReviewed application/pdf en https://repository.ugm.ac.id/282015/1/Santosa%20-%202022%20-%20Student%20Satisfaction%20with%20Online.pdf Santosa, Paulus Insap (2022) Student Satisfaction with Online Learning: A Multigroup Analysis. Register: Jurnal Ilmiah Teknologi Sistem Informasi, 8 (2). 122 -132. ISSN 25030477 https://www.journal.unipdu.ac.id/index.php/register/article/download/2804/1487 10.26594/register.v8i2.2804
spellingShingle Electrical and Electronic Engineering not elsewhere classified
Santosa, Paulus Insap
Student Satisfaction with Online Learning: A Multigroup Analysis
title Student Satisfaction with Online Learning: A Multigroup Analysis
title_full Student Satisfaction with Online Learning: A Multigroup Analysis
title_fullStr Student Satisfaction with Online Learning: A Multigroup Analysis
title_full_unstemmed Student Satisfaction with Online Learning: A Multigroup Analysis
title_short Student Satisfaction with Online Learning: A Multigroup Analysis
title_sort student satisfaction with online learning a multigroup analysis
topic Electrical and Electronic Engineering not elsewhere classified
url https://repository.ugm.ac.id/282015/1/Santosa%20-%202022%20-%20Student%20Satisfaction%20with%20Online.pdf
work_keys_str_mv AT santosapaulusinsap studentsatisfactionwithonlinelearningamultigroupanalysis