MEDIATION ANALYSIS USING THE HIERARCHICAL MULTIPLE REGRESSION TECHNIQUE A Study of the Mediating Roles of World-Class Performance in Operations
The changing environment in an organization is forcing the organization to find a plan of integrated management framework and adequate performance measurement. Failure to plan basically means planning failure for the business. Finding the critical factors of quality management practices (QMP), the m...
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[Yogyakarta] : Universitas Gadjah Mada
2010
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