An integrative approach to inter-organizational system implementation and evaluation: the case of government to business
Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, red...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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IBIMA Publishing
2010
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| Online Access: | http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf |
| _version_ | 1825644356232544256 |
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| author | Kassim, Erne Suzila Hussin, Husnayati |
| author_facet | Kassim, Erne Suzila Hussin, Husnayati |
| author_sort | Kassim, Erne Suzila |
| collection | IIUM |
| description | Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, there is a lack of empirical research finding in understanding the system from multiple
stakeholders’ perspectives. Hence, using a qualitative case study research approach, we seek to understand the inter-organizational system motivations, issues and challenges for its implementation and success evaluation from the context of system sponsor, government agencies
and business organizations. Using the Malaysian background, a specific G2B system is being
investigated which is the public e-procurement system. Discussion of the case findings is offered
and implications of the study are explained.
Keywords: inter-organizational system, government-to-business, public e-procurement system.
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| first_indexed | 2024-03-05T22:31:37Z |
| format | Article |
| id | oai:generic.eprints.org:2854 |
| institution | International Islamic University Malaysia |
| language | English |
| last_indexed | 2024-03-05T22:31:37Z |
| publishDate | 2010 |
| publisher | IBIMA Publishing |
| record_format | dspace |
| spelling | oai:generic.eprints.org:28542012-01-27T01:30:37Z http://irep.iium.edu.my/2854/ An integrative approach to inter-organizational system implementation and evaluation: the case of government to business Kassim, Erne Suzila Hussin, Husnayati T173.2 Technological change Over the years, government-to-business (G2B) as an inter-organizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, there is a lack of empirical research finding in understanding the system from multiple stakeholders’ perspectives. Hence, using a qualitative case study research approach, we seek to understand the inter-organizational system motivations, issues and challenges for its implementation and success evaluation from the context of system sponsor, government agencies and business organizations. Using the Malaysian background, a specific G2B system is being investigated which is the public e-procurement system. Discussion of the case findings is offered and implications of the study are explained. Keywords: inter-organizational system, government-to-business, public e-procurement system. IBIMA Publishing 2010 Article PeerReviewed application/pdf en http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf Kassim, Erne Suzila and Hussin, Husnayati (2010) An integrative approach to inter-organizational system implementation and evaluation: the case of government to business. Communications of the IBIMA. pp. 1-12. ISSN 1943-7765 http://www.ibimapublishing.com/journals/CIBIMA/2010/694811/694811.pdf 10.5171/2010.694811 |
| spellingShingle | T173.2 Technological change Kassim, Erne Suzila Hussin, Husnayati An integrative approach to inter-organizational system implementation and evaluation: the case of government to business |
| title | An integrative approach to inter-organizational system implementation and evaluation: the case of government to business |
| title_full | An integrative approach to inter-organizational system implementation and evaluation: the case of government to business |
| title_fullStr | An integrative approach to inter-organizational system implementation and evaluation: the case of government to business |
| title_full_unstemmed | An integrative approach to inter-organizational system implementation and evaluation: the case of government to business |
| title_short | An integrative approach to inter-organizational system implementation and evaluation: the case of government to business |
| title_sort | integrative approach to inter organizational system implementation and evaluation the case of government to business |
| topic | T173.2 Technological change |
| url | http://irep.iium.edu.my/2854/1/IBIMA_comm_2010.pdf |
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