Islamic banking services in Malaysia: the extent of customer satisfaction with quality of service
Problem Statement and Objectives of Study: Customer satisfaction on quality of service is an utmost important aspect of any business. The Islamic banking services are not exceptional to this. To examine customer perception, it is important to identify the level of customer satisfaction by measuring...
Main Authors: | Abdullah, Moha Asri, Abd. Manaf, Noor Hazilah, Ahsan, Kamrul, Azam, Ferdous |
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Format: | Proceeding Paper |
Language: | English English |
Published: |
2013
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Subjects: | |
Online Access: | http://irep.iium.edu.my/30568/1/ICIE2013_145_WmAogJDb67.pdf http://irep.iium.edu.my/30568/4/30568.pdf |
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