Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
IDOSI Publications
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf |
| _version_ | 1825647777150926848 |
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| author | Nikhashemi, Seyed Rajab Paim, Laily Haque, A. K. M. Ahasanul Khatibi, Ali Tarofder, Arun Kumar |
| author_facet | Nikhashemi, Seyed Rajab Paim, Laily Haque, A. K. M. Ahasanul Khatibi, Ali Tarofder, Arun Kumar |
| author_sort | Nikhashemi, Seyed Rajab |
| collection | IIUM |
| first_indexed | 2024-03-05T23:22:36Z |
| format | Article |
| id | oai:generic.eprints.org:34480 |
| institution | International Islamic University Malaysia |
| language | English |
| last_indexed | 2024-03-05T23:22:36Z |
| publishDate | 2013 |
| publisher | IDOSI Publications |
| record_format | dspace |
| spelling | oai:generic.eprints.org:344802014-01-19T08:55:25Z http://irep.iium.edu.my/34480/ Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective Nikhashemi, Seyed Rajab Paim, Laily Haque, A. K. M. Ahasanul Khatibi, Ali Tarofder, Arun Kumar HF5001 Business. Business Administration T58.5 Information technology IDOSI Publications 2013 Article PeerReviewed application/pdf en http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf Nikhashemi, Seyed Rajab and Paim, Laily and Haque, A. K. M. Ahasanul and Khatibi, Ali and Tarofder, Arun Kumar (2013) Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective. Middle-East Journal of Scientific Research, 14 (1). pp. 79-92. ISSN 1990-9233 |
| spellingShingle | HF5001 Business. Business Administration T58.5 Information technology Nikhashemi, Seyed Rajab Paim, Laily Haque, A. K. M. Ahasanul Khatibi, Ali Tarofder, Arun Kumar Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective |
| title | Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective |
| title_full | Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective |
| title_fullStr | Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective |
| title_full_unstemmed | Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective |
| title_short | Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective |
| title_sort | internet technology crm and customer loyalty customer retention and satisfaction perspective |
| topic | HF5001 Business. Business Administration T58.5 Information technology |
| url | http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf |
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