Internet technology, CRM and customer loyalty: customer retention and satisfaction perspective
| Hlavní autoři: | , , , , |
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| Médium: | Článek |
| Jazyk: | English |
| Vydáno: |
IDOSI Publications
2013
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| Témata: | |
| On-line přístup: | http://irep.iium.edu.my/34480/1/Internet_Technology%2C_CRM_and_Customer_Loyalty_Customer_Retention_and_Satisfaction_Perspective.pdf |