A success model for the Malaysian government e-procurement system: the buyer perspective
In Malaysia, there has been a tremendous effort in implementing e-government as a national agenda with the aims to increase public transparency, improve the sector efficiency and effectiveness and reduce public expenditure through lower operational costs. One of the e-government applications is the...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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IGI Global
2013
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| Online Access: | http://irep.iium.edu.my/35849/1/IJEGR_EProc_2013.pdf |
| _version_ | 1796878664179122176 |
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| author | Kassim, Erne Suzila Hussin, Husnayati |
| author_facet | Kassim, Erne Suzila Hussin, Husnayati |
| author_sort | Kassim, Erne Suzila |
| collection | IIUM |
| description | In Malaysia, there has been a tremendous effort in implementing e-government as a national agenda with the aims to increase public transparency, improve the sector efficiency and effectiveness and reduce public expenditure through lower operational costs. One of the e-government applications is the ePerolehan, a government-to-business (G2B) system that enables online public procurement coordination and transaction between government and businesses. However, there has been a lack of empirical research findings in evaluating the success and actual value of the system, and understanding the usage factors among government users. Hence, this research was undertaken to investigate the level of ePerolehan system success and the factors that contribute to this success, as perceived by the government users. The structural equation modeling results suggest the use of the Malaysian public e-procurement system has significant and positive influence to success, measured as transparency, service performance, efficiency and information quality The results also indicated that the main significant success factors of the ePerolehan system are found to be system compatibility, user attitude, organizational learning, mimetic pressure and supplier expectation. The findings provide several important implications not only for the government-to-business discipline, but also for e-government research and practice. |
| first_indexed | 2024-03-05T23:24:44Z |
| format | Article |
| id | oai:generic.eprints.org:35849 |
| institution | International Islamic University Malaysia |
| language | English |
| last_indexed | 2024-03-05T23:24:44Z |
| publishDate | 2013 |
| publisher | IGI Global |
| record_format | dspace |
| spelling | oai:generic.eprints.org:358492015-01-18T01:57:20Z http://irep.iium.edu.my/35849/ A success model for the Malaysian government e-procurement system: the buyer perspective Kassim, Erne Suzila Hussin, Husnayati T173.2 Technological change In Malaysia, there has been a tremendous effort in implementing e-government as a national agenda with the aims to increase public transparency, improve the sector efficiency and effectiveness and reduce public expenditure through lower operational costs. One of the e-government applications is the ePerolehan, a government-to-business (G2B) system that enables online public procurement coordination and transaction between government and businesses. However, there has been a lack of empirical research findings in evaluating the success and actual value of the system, and understanding the usage factors among government users. Hence, this research was undertaken to investigate the level of ePerolehan system success and the factors that contribute to this success, as perceived by the government users. The structural equation modeling results suggest the use of the Malaysian public e-procurement system has significant and positive influence to success, measured as transparency, service performance, efficiency and information quality The results also indicated that the main significant success factors of the ePerolehan system are found to be system compatibility, user attitude, organizational learning, mimetic pressure and supplier expectation. The findings provide several important implications not only for the government-to-business discipline, but also for e-government research and practice. IGI Global 2013 Article PeerReviewed application/pdf en http://irep.iium.edu.my/35849/1/IJEGR_EProc_2013.pdf Kassim, Erne Suzila and Hussin, Husnayati (2013) A success model for the Malaysian government e-procurement system: the buyer perspective. Interntional Journal of Electronic Government Research (IJEGR), 9 (1). pp. 1-18. ISSN 1548-3886 http://www.igi-global.com/journal/international-journal-electronic-government-research/1091 DOI:10.4018/jegr.2013010101 |
| spellingShingle | T173.2 Technological change Kassim, Erne Suzila Hussin, Husnayati A success model for the Malaysian government e-procurement system: the buyer perspective |
| title | A success model for the Malaysian government e-procurement system: the buyer perspective |
| title_full | A success model for the Malaysian government e-procurement system: the buyer perspective |
| title_fullStr | A success model for the Malaysian government e-procurement system: the buyer perspective |
| title_full_unstemmed | A success model for the Malaysian government e-procurement system: the buyer perspective |
| title_short | A success model for the Malaysian government e-procurement system: the buyer perspective |
| title_sort | success model for the malaysian government e procurement system the buyer perspective |
| topic | T173.2 Technological change |
| url | http://irep.iium.edu.my/35849/1/IJEGR_EProc_2013.pdf |
| work_keys_str_mv | AT kassimernesuzila asuccessmodelforthemalaysiangovernmenteprocurementsystemthebuyerperspective AT hussinhusnayati asuccessmodelforthemalaysiangovernmenteprocurementsystemthebuyerperspective AT kassimernesuzila successmodelforthemalaysiangovernmenteprocurementsystemthebuyerperspective AT hussinhusnayati successmodelforthemalaysiangovernmenteprocurementsystemthebuyerperspective |