A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap

This article highlights how recent reforms to the auditing and assessment of local public services in England suggest there will be a shift from panoptical to ‘synoptical’ monitoring approaches. This is because the UK Government has abolished its centralised monitoring regime and instead required...

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Main Authors: Eckersley, Peter, Ferry, Laurence, Zakaria, Zamzulaila
Format: Article
Language:English
English
Published: Elsevier 2014
Subjects:
Online Access:http://irep.iium.edu.my/38859/1/CPA_paper.pdf
http://irep.iium.edu.my/38859/4/38859_A%20%E2%80%98panoptical%E2%80%99%20or%20%E2%80%98synoptical%E2%80%99_SCOPUS.pdf
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author Eckersley, Peter
Ferry, Laurence
Zakaria, Zamzulaila
author_facet Eckersley, Peter
Ferry, Laurence
Zakaria, Zamzulaila
author_sort Eckersley, Peter
collection IIUM
description This article highlights how recent reforms to the auditing and assessment of local public services in England suggest there will be a shift from panoptical to ‘synoptical’ monitoring approaches. This is because the UK Government has abolished its centralised monitoring regime and instead required local authorities to publish a range of financial and performance datasets online, ostensibly so that citizens can hold organisations to account directly. However, the complexity and raw nature of these data, along with the sidelining of professional auditors, will result in most citizens being either unable or unwilling to undertake this task. As such, the proposed ‘synoptical’ approach will not materialise.Indeed, other legislative changes will mean that outsourcing firms effectively become the new, unaccountable observers of local public sector bodies within an enduring panoptical system. In many cases these companies will then assume responsibility for delivering the same services that they have assessed.
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spelling oai:generic.eprints.org:388592017-08-22T00:55:18Z http://irep.iium.edu.my/38859/ A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap Eckersley, Peter Ferry, Laurence Zakaria, Zamzulaila HJ7451 Expenditures. Government spending This article highlights how recent reforms to the auditing and assessment of local public services in England suggest there will be a shift from panoptical to ‘synoptical’ monitoring approaches. This is because the UK Government has abolished its centralised monitoring regime and instead required local authorities to publish a range of financial and performance datasets online, ostensibly so that citizens can hold organisations to account directly. However, the complexity and raw nature of these data, along with the sidelining of professional auditors, will result in most citizens being either unable or unwilling to undertake this task. As such, the proposed ‘synoptical’ approach will not materialise.Indeed, other legislative changes will mean that outsourcing firms effectively become the new, unaccountable observers of local public sector bodies within an enduring panoptical system. In many cases these companies will then assume responsibility for delivering the same services that they have assessed. Elsevier 2014 Article PeerReviewed application/pdf en http://irep.iium.edu.my/38859/1/CPA_paper.pdf application/pdf en http://irep.iium.edu.my/38859/4/38859_A%20%E2%80%98panoptical%E2%80%99%20or%20%E2%80%98synoptical%E2%80%99_SCOPUS.pdf Eckersley, Peter and Ferry, Laurence and Zakaria, Zamzulaila (2014) A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap. Critical Perspectives on Accounting, 25 (6). pp. 529-538. ISSN 1045-2354 E-ISSN 1095-9955 http://www.journals.elsevier.com/critical-perspectives-on-accounting/ http://dx.doi.org/10.1016/j.cpa.2013.03.003
spellingShingle HJ7451 Expenditures. Government spending
Eckersley, Peter
Ferry, Laurence
Zakaria, Zamzulaila
A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap
title A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap
title_full A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap
title_fullStr A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap
title_full_unstemmed A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap
title_short A ‘panoptical’ or ‘synoptical’ approach to monitoring performance? Local public services in England and the widening accountability gap
title_sort panoptical or synoptical approach to monitoring performance local public services in england and the widening accountability gap
topic HJ7451 Expenditures. Government spending
url http://irep.iium.edu.my/38859/1/CPA_paper.pdf
http://irep.iium.edu.my/38859/4/38859_A%20%E2%80%98panoptical%E2%80%99%20or%20%E2%80%98synoptical%E2%80%99_SCOPUS.pdf
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