EVALUASI SISTEM INFORMASI KASTAMER MELALUI PENGUKURAN KEPUASAN PENGGUNA PADA UNIT KERJA CUSTOMER CARE PT KANDATEL SUKABUMI
PT Telkom Kandatel Sukabumi uses Customer Information System or commonly called SISKA as it�s transactional system used to served customer needs. To determine whether the system is running well, the researcher intended to investigate the extend of user the user satisfaction based on the use of the...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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