Service quality improvement by implementing gap analysis at Materna Hospital Medan

Service quality improvement by implementing gap analysis at Materna Hospital Medan

Bibliographic Details
Main Authors:	, TORUAN, Indra Christian Lumban, , Prof.Ir. Boma Wikan Tyoso
Format:	Thesis
Published:	[Yogyakarta] : Universitas Gadjah Mada 2000
Subjects:	ETD

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