The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
Main Authors: | , SUHERMAN, Unu, , Dr. Basu Swastha Dharmmesta, MBA |
---|---|
Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2002
|
Subjects: |
Similar Items
-
Analisis kepuasan pelanggan telepon tetap dan selular di area pelayanan Yogyakarta
by: , ARYAMAN, Handrio, et al.
Published: (1998) -
Analisis persaingan industri telekomunikasi selular Indonesia
by: , HEDRIAN, Jody, et al.
Published: (2009) -
EVALUASI STRATEGI BERSAING
PT AXIS TELEKOM INDONESIA DALAM INDUSTRI
TELEKOMUNIKASI SELULAR
by: , Adri Febrianto, et al.
Published: (2013) -
Linking perceived service quality, perceived sacrifice, and perceived value to customer satisfaction in higher education services :: The case of Master of Management Program Gadjah Mada University Yogyakarta
by: , WIDYAN, Denny, et al.
Published: (2008) -
Pengaruh budaya organisasi dan kepemimpinan transformasional terhadap knowledge sharing pada PT Telekomunikasi Selular
by: , OETARI, Tri Elvi, et al.
Published: (2009)