The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung

Bibliographic Details
Main Authors: , SUHERMAN, Unu, , Dr. Basu Swastha Dharmmesta, MBA
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2002
Subjects:
ETD

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