The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta
| Principais autores: | , |
|---|---|
| Formato: | Tese |
| Publicado em: |
[Yogyakarta] : Universitas Gadjah Mada
2003
|
| Assuntos: |
| _version_ | 1826035600536371200 |
|---|---|
| author | , ANDARINI, Ika Anitya , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD |
| author_facet | , ANDARINI, Ika Anitya , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD |
| author_sort | , ANDARINI, Ika Anitya |
| collection | UGM |
| first_indexed | 2024-03-05T23:48:18Z |
| format | Thesis |
| id | oai:generic.eprints.org:49085 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-05T23:48:18Z |
| publishDate | 2003 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:490852014-08-20T05:19:42Z https://repository.ugm.ac.id/49085/ The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta , ANDARINI, Ika Anitya , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD ETD [Yogyakarta] : Universitas Gadjah Mada 2003 Thesis NonPeerReviewed , ANDARINI, Ika Anitya and , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD (2003) The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=9950 |
| spellingShingle | ETD , ANDARINI, Ika Anitya , Prof.Ir. Boma Wikan Tyoso, MSc.,PhD The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta |
| title | The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta |
| title_full | The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta |
| title_fullStr | The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta |
| title_full_unstemmed | The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta |
| title_short | The Application of quality function deployment (QFD) for identification of service quality to increase customer satisfaction in Natour Garuda Hotel Yogyakarta |
| title_sort | application of quality function deployment qfd for identification of service quality to increase customer satisfaction in natour garuda hotel yogyakarta |
| topic | ETD |
| work_keys_str_mv | AT andariniikaanitya theapplicationofqualityfunctiondeploymentqfdforidentificationofservicequalitytoincreasecustomersatisfactioninnatourgarudahotelyogyakarta AT profirbomawikantyosomscphd theapplicationofqualityfunctiondeploymentqfdforidentificationofservicequalitytoincreasecustomersatisfactioninnatourgarudahotelyogyakarta AT andariniikaanitya applicationofqualityfunctiondeploymentqfdforidentificationofservicequalitytoincreasecustomersatisfactioninnatourgarudahotelyogyakarta AT profirbomawikantyosomscphd applicationofqualityfunctiondeploymentqfdforidentificationofservicequalitytoincreasecustomersatisfactioninnatourgarudahotelyogyakarta |