An investigation on PMS attributes in service organisations in Malaysia
The purpose of this paper is to make a contribution to the performance measurement system (PMS) literature by concentrating on the service context. Providing a Malaysian perspective on PMS design, the study aims to identify the desirable PMS attributes that are perceived to be important for the serv...
| Main Authors: | , , |
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| 格式: | 文件 |
| 语言: | English |
| 出版: |
Emerald Group Publishing Limited
2010
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| 主题: | |
| 在线阅读: | http://irep.iium.edu.my/5407/2/An_investigation_MuslimHar.pdf |