Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia
| Main Authors: | , |
|---|---|
| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2004
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| Subjects: |
| _version_ | 1826038598077513728 |
|---|---|
| author | , ESTININGSIH , Dr. Gudono, MBA |
| author_facet | , ESTININGSIH , Dr. Gudono, MBA |
| author_sort | , ESTININGSIH |
| collection | UGM |
| first_indexed | 2024-03-13T20:42:26Z |
| format | Thesis |
| id | oai:generic.eprints.org:64100 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-13T20:42:26Z |
| publishDate | 2004 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:641002014-08-20T04:59:26Z https://repository.ugm.ac.id/64100/ Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia , ESTININGSIH , Dr. Gudono, MBA ETD [Yogyakarta] : Universitas Gadjah Mada 2004 Thesis NonPeerReviewed , ESTININGSIH and , Dr. Gudono, MBA (2004) Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=24965 |
| spellingShingle | ETD , ESTININGSIH , Dr. Gudono, MBA Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia |
| title | Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia |
| title_full | Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia |
| title_fullStr | Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia |
| title_full_unstemmed | Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia |
| title_short | Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia |
| title_sort | implementation of customer focus strategy to obtain sustainable competitive advantage in service industry a case of pt telkomsel indonesia |
| topic | ETD |
| work_keys_str_mv | AT estiningsih implementationofcustomerfocusstrategytoobtainsustainablecompetitiveadvantageinserviceindustryacaseofpttelkomselindonesia AT drgudonomba implementationofcustomerfocusstrategytoobtainsustainablecompetitiveadvantageinserviceindustryacaseofpttelkomselindonesia |