Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia

Implementation of customer focus strategy to obtain sustainable competitive advantage in service industry :: A Case of PT Telkomsel Indonesia

Bibliographic Details
Main Authors:	, ESTININGSIH, , Dr. Gudono, MBA
Format:	Thesis
Published:	[Yogyakarta] : Universitas Gadjah Mada 2004
Subjects:	ETD

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