The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry

Bibliographic Details
Main Authors: , ARYA, I Gde Rahula, , Prof.Dr. Basu Swastha Dharmmesta, MBA
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2004
Subjects:
ETD
_version_ 1797025429949775872
author , ARYA, I Gde Rahula
, Prof.Dr. Basu Swastha Dharmmesta, MBA
author_facet , ARYA, I Gde Rahula
, Prof.Dr. Basu Swastha Dharmmesta, MBA
author_sort , ARYA, I Gde Rahula
collection UGM
first_indexed 2024-03-06T00:16:39Z
format Thesis
id oai:generic.eprints.org:64209
institution Universiti Gadjah Mada
last_indexed 2024-03-06T00:16:39Z
publishDate 2004
publisher [Yogyakarta] : Universitas Gadjah Mada
record_format dspace
spelling oai:generic.eprints.org:642092014-08-20T04:52:03Z https://repository.ugm.ac.id/64209/ The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry , ARYA, I Gde Rahula , Prof.Dr. Basu Swastha Dharmmesta, MBA ETD [Yogyakarta] : Universitas Gadjah Mada 2004 Thesis NonPeerReviewed , ARYA, I Gde Rahula and , Prof.Dr. Basu Swastha Dharmmesta, MBA (2004) The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=25074
spellingShingle ETD
, ARYA, I Gde Rahula
, Prof.Dr. Basu Swastha Dharmmesta, MBA
The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry
title The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry
title_full The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry
title_fullStr The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry
title_full_unstemmed The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry
title_short The Impact of service quality, price and customer satisfaction on customer loyalty in Indonesia domestic airline industry
title_sort impact of service quality price and customer satisfaction on customer loyalty in indonesia domestic airline industry
topic ETD
work_keys_str_mv AT aryaigderahula theimpactofservicequalitypriceandcustomersatisfactiononcustomerloyaltyinindonesiadomesticairlineindustry
AT profdrbasuswasthadharmmestamba theimpactofservicequalitypriceandcustomersatisfactiononcustomerloyaltyinindonesiadomesticairlineindustry
AT aryaigderahula impactofservicequalitypriceandcustomersatisfactiononcustomerloyaltyinindonesiadomesticairlineindustry
AT profdrbasuswasthadharmmestamba impactofservicequalitypriceandcustomersatisfactiononcustomerloyaltyinindonesiadomesticairlineindustry