Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention)
Main Authors: | , |
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Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2006
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Subjects: |
_version_ | 1797026622434443264 |
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author | , AZIS, Abdul , Bayu Sutikno, SE.,MSM |
author_facet | , AZIS, Abdul , Bayu Sutikno, SE.,MSM |
author_sort | , AZIS, Abdul |
collection | UGM |
first_indexed | 2024-03-06T00:27:35Z |
format | Thesis |
id | oai:generic.eprints.org:70049 |
institution | Universiti Gadjah Mada |
last_indexed | 2024-03-06T00:27:35Z |
publishDate | 2006 |
publisher | [Yogyakarta] : Universitas Gadjah Mada |
record_format | dspace |
spelling | oai:generic.eprints.org:700492014-08-20T04:31:56Z https://repository.ugm.ac.id/70049/ Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) , AZIS, Abdul , Bayu Sutikno, SE.,MSM ETD [Yogyakarta] : Universitas Gadjah Mada 2006 Thesis NonPeerReviewed , AZIS, Abdul and , Bayu Sutikno, SE.,MSM (2006) Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention). UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=30914 |
spellingShingle | ETD , AZIS, Abdul , Bayu Sutikno, SE.,MSM Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) |
title | Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) |
title_full | Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) |
title_fullStr | Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) |
title_full_unstemmed | Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) |
title_short | Pengaruh sikap terhadap komplain (Attitude Toward Complaint) terhadap niat komplain konsumen (Consumer Complaint Intention) |
title_sort | pengaruh sikap terhadap komplain attitude toward complaint terhadap niat komplain konsumen consumer complaint intention |
topic | ETD |
work_keys_str_mv | AT azisabdul pengaruhsikapterhadapkomplainattitudetowardcomplaintterhadapniatkomplainkonsumenconsumercomplaintintention AT bayusutiknosemsm pengaruhsikapterhadapkomplainattitudetowardcomplaintterhadapniatkomplainkonsumenconsumercomplaintintention |