The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
Main Authors: | , |
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Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2005
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Subjects: |
_version_ | 1826039795641483264 |
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author | , PALUPI, Meilani Indira , Basu Swastha Dharmmesta, Prof.Dr.,MBA |
author_facet | , PALUPI, Meilani Indira , Basu Swastha Dharmmesta, Prof.Dr.,MBA |
author_sort | , PALUPI, Meilani Indira |
collection | UGM |
first_indexed | 2024-03-06T00:27:43Z |
format | Thesis |
id | oai:generic.eprints.org:70111 |
institution | Universiti Gadjah Mada |
last_indexed | 2024-03-06T00:27:43Z |
publishDate | 2005 |
publisher | [Yogyakarta] : Universitas Gadjah Mada |
record_format | dspace |
spelling | oai:generic.eprints.org:701112014-08-20T04:46:52Z https://repository.ugm.ac.id/70111/ The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry , PALUPI, Meilani Indira , Basu Swastha Dharmmesta, Prof.Dr.,MBA ETD [Yogyakarta] : Universitas Gadjah Mada 2005 Thesis NonPeerReviewed , PALUPI, Meilani Indira and , Basu Swastha Dharmmesta, Prof.Dr.,MBA (2005) The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=30976 |
spellingShingle | ETD , PALUPI, Meilani Indira , Basu Swastha Dharmmesta, Prof.Dr.,MBA The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
title | The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
title_full | The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
title_fullStr | The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
title_full_unstemmed | The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
title_short | The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
title_sort | relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry |
topic | ETD |
work_keys_str_mv | AT palupimeilaniindira therelationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry AT basuswasthadharmmestaprofdrmba therelationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry AT palupimeilaniindira relationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry AT basuswasthadharmmestaprofdrmba relationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry |