The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry

Bibliographic Details
Main Authors: , PALUPI, Meilani Indira, , Basu Swastha Dharmmesta, Prof.Dr.,MBA
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2005
Subjects:
ETD
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author , PALUPI, Meilani Indira
, Basu Swastha Dharmmesta, Prof.Dr.,MBA
author_facet , PALUPI, Meilani Indira
, Basu Swastha Dharmmesta, Prof.Dr.,MBA
author_sort , PALUPI, Meilani Indira
collection UGM
first_indexed 2024-03-06T00:27:43Z
format Thesis
id oai:generic.eprints.org:70111
institution Universiti Gadjah Mada
last_indexed 2024-03-06T00:27:43Z
publishDate 2005
publisher [Yogyakarta] : Universitas Gadjah Mada
record_format dspace
spelling oai:generic.eprints.org:701112014-08-20T04:46:52Z https://repository.ugm.ac.id/70111/ The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry , PALUPI, Meilani Indira , Basu Swastha Dharmmesta, Prof.Dr.,MBA ETD [Yogyakarta] : Universitas Gadjah Mada 2005 Thesis NonPeerReviewed , PALUPI, Meilani Indira and , Basu Swastha Dharmmesta, Prof.Dr.,MBA (2005) The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=30976
spellingShingle ETD
, PALUPI, Meilani Indira
, Basu Swastha Dharmmesta, Prof.Dr.,MBA
The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
title The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
title_full The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
title_fullStr The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
title_full_unstemmed The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
title_short The Relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
title_sort relationship between firm perceived quality and customer satisfaction and their influence on repurchase intentions in domestic airline industry
topic ETD
work_keys_str_mv AT palupimeilaniindira therelationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry
AT basuswasthadharmmestaprofdrmba therelationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry
AT palupimeilaniindira relationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry
AT basuswasthadharmmestaprofdrmba relationshipbetweenfirmperceivedqualityandcustomersatisfactionandtheirinfluenceonrepurchaseintentionsindomesticairlineindustry