| Summary: | Mobile commerce known as M-commerce is an emerging discipline that involves mobile
device, wireless networks and Internet technologies. M-Commerce refers to the different
types of business transactions that are conducted on mobile devices using wireless
networks. Mobile banking or M-banking is also equally refereed as mobile E-banking. It
is considered to be the latest gateway in electronic banking that provides a platform for
doing banking transactions using mobile telecommunication devices. The aim of this
paper is to investigate the level of adoption of Information and Communications
Technology (ICT) in the banking sector and to assess the prospects of M-banking in
Oman. The findings shows that most of the banks and the telecoms operators have the
strengths to offer better qualities of electronic and mobile services to the residents of
Oman. Currently, the banks are trying to offer one form of M-Banking or the other, but
the weaknesses are the level of patronage and fewer services. The level of patronage is
low and it requires concerted efforts of the telecoms operators and the financial
institutions to fast-track the development of M-Banking services to the people. It is
expected that recent development of 3G (Third Generation) network will boost MCommerce
activities in the sultanate of Oman but may require further investment in the
quality of cell phones and mobile network.
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