Between rhetoric and reality physicians and implementation of quality management in healthcare service
Quality management plays a central role in healthcare services today as policy-makers and healthcare managers search for the panacea for cost containment and error reduction in the delivery of healthcare services. While the rhetoric speaks volumes of the capacity of quality improvement tools and te...
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| Format: | Article |
| Language: | English |
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Malaysian Institute of Management
2007
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| Online Access: | http://irep.iium.edu.my/7547/1/Document_2_%2816%29_%282%29.pdf |