Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC)
Main Authors: | , |
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Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2008
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Subjects: |
_version_ | 1826041692889808896 |
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author | , TUA, Kristianos Pahot , Fahmi Radhi, Dr., MBA |
author_facet | , TUA, Kristianos Pahot , Fahmi Radhi, Dr., MBA |
author_sort | , TUA, Kristianos Pahot |
collection | UGM |
first_indexed | 2024-03-13T21:35:04Z |
format | Thesis |
id | oai:generic.eprints.org:79686 |
institution | Universiti Gadjah Mada |
last_indexed | 2024-03-13T21:35:04Z |
publishDate | 2008 |
publisher | [Yogyakarta] : Universitas Gadjah Mada |
record_format | dspace |
spelling | oai:generic.eprints.org:796862014-08-20T03:16:01Z https://repository.ugm.ac.id/79686/ Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) , TUA, Kristianos Pahot , Fahmi Radhi, Dr., MBA ETD [Yogyakarta] : Universitas Gadjah Mada 2008 Thesis NonPeerReviewed , TUA, Kristianos Pahot and , Fahmi Radhi, Dr., MBA (2008) Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC). UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=40550 |
spellingShingle | ETD , TUA, Kristianos Pahot , Fahmi Radhi, Dr., MBA Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) |
title | Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) |
title_full | Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) |
title_fullStr | Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) |
title_full_unstemmed | Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) |
title_short | Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC) |
title_sort | analisis service quality call center perbankan phone banking studi kasus danamon access center dac |
topic | ETD |
work_keys_str_mv | AT tuakristianospahot analisisservicequalitycallcenterperbankanphonebankingstudikasusdanamonaccesscenterdac AT fahmiradhidrmba analisisservicequalitycallcenterperbankanphonebankingstudikasusdanamonaccesscenterdac |