Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC)
Main Authors: | , TUA, Kristianos Pahot, , Fahmi Radhi, Dr., MBA |
---|---|
Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2008
|
Subjects: |
Similar Items
-
Risk Mitigation at Call Centers
by: Li, Jin, et al.
Published: (2018) -
Analisis keunggulan kompetitif dan strategi bersaing SBU perbankan agribisnis PT Bank Danamon Indonesia, Tbk
by: , YULIANTO, Sutrisno, et al.
Published: (2005) -
Understanding customer retrials in call centers: preferences for service quality and service speed
by: Hu, K, et al.
Published: (2021) -
Changing the perception of the call center industry.
by: Alizadeh , Hossein Nezakati, et al.
Published: (2012) -
Feasibility of an external call center in Singapore.
by: Tan, Esther Siok Yee., et al.
Published: (2008)