Analisis service quality call center perbankan (phone banking) :: Studi kasus Danamon Access Center (DAC)
Main Authors: | , TUA, Kristianos Pahot, , Fahmi Radhi, Dr., MBA |
---|---|
Formato: | Thesis |
Publicado: |
[Yogyakarta] : Universitas Gadjah Mada
2008
|
Subjects: |
Títulos similares
-
Strategi bersaing segmen micro banking Bank Danamon Tbk :: Studi kasus Danamon Simpan Pinjam
por: , RINALDI, et al.
Publicado: (2009) -
Risk Mitigation at Call Centers
por: Li, Jin, et al.
Publicado: (2018) -
Analisis keunggulan kompetitif dan strategi bersaing SBU perbankan agribisnis PT Bank Danamon Indonesia, Tbk
por: , YULIANTO, Sutrisno, et al.
Publicado: (2005) -
Changing the perception of the call center industry.
por: Alizadeh , Hossein Nezakati, et al.
Publicado: (2012) -
Feasibility of an external call center in Singapore.
por: Tan, Esther Siok Yee., et al.
Publicado: (2008)