Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability

The purpose of Internet of Things-based Smart Facilities Management Services (IoTbSFMS) is to increase the efficiency and effectiveness of facilities management services through improvement and innovation. Despite a common understanding that individual technology readiness and overall quality is an...

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Main Authors: Sidek, Norliza, Ali, Nor'ashikin, Rosman, Romzie
Format: Proceeding Paper
Language:English
English
Published: IEEE Computer Society 2020
Subjects:
Online Access:http://irep.iium.edu.my/82435/2/82435_Internet%20of%20things-based%20smart%20facilities%20management%20services_ft.pdf
http://irep.iium.edu.my/82435/1/82435_Internet%20of%20things-based%20smart%20facilities%20management%20services_scopus.pdf
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author Sidek, Norliza
Ali, Nor'ashikin
Rosman, Romzie
author_facet Sidek, Norliza
Ali, Nor'ashikin
Rosman, Romzie
author_sort Sidek, Norliza
collection IIUM
description The purpose of Internet of Things-based Smart Facilities Management Services (IoTbSFMS) is to increase the efficiency and effectiveness of facilities management services through improvement and innovation. Despite a common understanding that individual technology readiness and overall quality is an essential element in IoT-based technology success, there is a dearth of theoretical and empirical research on these elements as a facilitator of successful IoTbSFMS implementation. This study develops the IoTbSFMS validated instrument and proposes an integrated approach of instrument development through a multi-stage technique and rigorous statistical testing. Thirteen IoT experts had evaluated the content validity where two measurement items were excluded as per expert review's suggestion, which remaining 11 constructs and 58 measurement items. The process was followed by a pre-test assessment to determine the effectiveness of the measurement items. Finally, a pilot study assessment was conducted among 33 respondents. The collected data were analysed using SPSS25, Smart-PLS, and JASP software. As a result, the Content Validity Index (CVI) for the final IoTbSFMS constructs and items was deemed acceptable (CVI =0.82). The internal consistency reliability of the measurement instruments showed that the Cronbach's alpha and McDonald's omega for independent variables ranged from 0.682 to 0.989 and 0.685 to 0.989. These values suggest that all the constructs had acceptable validity and reliability. This paper contributes in encouraging researchers to look beyond the traditional approach in measuring the internal consistency reliability of the measurement instruments.
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spelling oai:generic.eprints.org:824352020-08-26T01:02:55Z http://irep.iium.edu.my/82435/ Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability Sidek, Norliza Ali, Nor'ashikin Rosman, Romzie T58.5 Information technology T58.6 Management information systems The purpose of Internet of Things-based Smart Facilities Management Services (IoTbSFMS) is to increase the efficiency and effectiveness of facilities management services through improvement and innovation. Despite a common understanding that individual technology readiness and overall quality is an essential element in IoT-based technology success, there is a dearth of theoretical and empirical research on these elements as a facilitator of successful IoTbSFMS implementation. This study develops the IoTbSFMS validated instrument and proposes an integrated approach of instrument development through a multi-stage technique and rigorous statistical testing. Thirteen IoT experts had evaluated the content validity where two measurement items were excluded as per expert review's suggestion, which remaining 11 constructs and 58 measurement items. The process was followed by a pre-test assessment to determine the effectiveness of the measurement items. Finally, a pilot study assessment was conducted among 33 respondents. The collected data were analysed using SPSS25, Smart-PLS, and JASP software. As a result, the Content Validity Index (CVI) for the final IoTbSFMS constructs and items was deemed acceptable (CVI =0.82). The internal consistency reliability of the measurement instruments showed that the Cronbach's alpha and McDonald's omega for independent variables ranged from 0.682 to 0.989 and 0.685 to 0.989. These values suggest that all the constructs had acceptable validity and reliability. This paper contributes in encouraging researchers to look beyond the traditional approach in measuring the internal consistency reliability of the measurement instruments. IEEE Computer Society 2020-04-23 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/82435/2/82435_Internet%20of%20things-based%20smart%20facilities%20management%20services_ft.pdf application/pdf en http://irep.iium.edu.my/82435/1/82435_Internet%20of%20things-based%20smart%20facilities%20management%20services_scopus.pdf Sidek, Norliza and Ali, Nor'ashikin and Rosman, Romzie (2020) Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability. In: 6th International Conference on Research and Innovation in Information Systems: Empowering Digital Innovation, ICRIIS 2019, 2nd - 3rd December 2019, DoubleTree by Hilton Johor Bahru, Malaysia. https://ieeexplore.ieee.org/document/9073655 10.1109/ICRIIS48246.2019.9073655
spellingShingle T58.5 Information technology
T58.6 Management information systems
Sidek, Norliza
Ali, Nor'ashikin
Rosman, Romzie
Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability
title Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability
title_full Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability
title_fullStr Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability
title_full_unstemmed Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability
title_short Internet of things-based smart facilities management services successful implementation instrument development, validity, and reliability
title_sort internet of things based smart facilities management services successful implementation instrument development validity and reliability
topic T58.5 Information technology
T58.6 Management information systems
url http://irep.iium.edu.my/82435/2/82435_Internet%20of%20things-based%20smart%20facilities%20management%20services_ft.pdf
http://irep.iium.edu.my/82435/1/82435_Internet%20of%20things-based%20smart%20facilities%20management%20services_scopus.pdf
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AT alinorashikin internetofthingsbasedsmartfacilitiesmanagementservicessuccessfulimplementationinstrumentdevelopmentvalidityandreliability
AT rosmanromzie internetofthingsbasedsmartfacilitiesmanagementservicessuccessfulimplementationinstrumentdevelopmentvalidityandreliability