Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi

Bibliographic Details
Main Authors: , MEINASTIT, Dini, , Prof. Dr. Asip F. Hadipranata
Format: Thesis
Published: [Yogyakarta] : Universitas Gadjah Mada 2009
Subjects:
ETD
Description
Description not available.