Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi
| Main Authors: | , |
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| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2009
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| Subjects: |
| _version_ | 1826042242193686528 |
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| author | , MEINASTIT, Dini , Prof. Dr. Asip F. Hadipranata |
| author_facet | , MEINASTIT, Dini , Prof. Dr. Asip F. Hadipranata |
| author_sort | , MEINASTIT, Dini |
| collection | UGM |
| first_indexed | 2024-03-06T00:49:44Z |
| format | Thesis |
| id | oai:generic.eprints.org:82441 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-06T00:49:44Z |
| publishDate | 2009 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:824412014-08-20T03:03:33Z https://repository.ugm.ac.id/82441/ Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi , MEINASTIT, Dini , Prof. Dr. Asip F. Hadipranata ETD [Yogyakarta] : Universitas Gadjah Mada 2009 Thesis NonPeerReviewed , MEINASTIT, Dini and , Prof. Dr. Asip F. Hadipranata (2009) Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43305 |
| spellingShingle | ETD , MEINASTIT, Dini , Prof. Dr. Asip F. Hadipranata Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi |
| title | Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi |
| title_full | Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi |
| title_fullStr | Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi |
| title_full_unstemmed | Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi |
| title_short | Makna service with smile: Emotional labor, emotional display dan emotional intelligence pada customer service :: Studi kualitatif fenomenologi |
| title_sort | makna service with smile emotional labor emotional display dan emotional intelligence pada customer service studi kualitatif fenomenologi |
| topic | ETD |
| work_keys_str_mv | AT meinastitdini maknaservicewithsmileemotionallaboremotionaldisplaydanemotionalintelligencepadacustomerservicestudikualitatiffenomenologi AT profdrasipfhadipranata maknaservicewithsmileemotionallaboremotionaldisplaydanemotionalintelligencepadacustomerservicestudikualitatiffenomenologi |