Balanced scorecard (BSC) for public transport performance measurement based on service dominant logic (S-D Logic) framework :: Case study: Jakarta public transport authority and Varmlandstraffic AB
Main Authors: | , YUDIATNA, Dodi Tresna, , Prof. Dr. Ir. Siti Malkhamah, M.Sc |
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Format: | Thesis |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2010
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Subjects: |
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