Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport
| Main Authors: | , |
|---|---|
| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2010
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| Subjects: |
| _version_ | 1797030226759254016 |
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| author | , SAKTI, Rossi Danny , Prof. Dr. Ir. Siti Malkhamah, M.Sc |
| author_facet | , SAKTI, Rossi Danny , Prof. Dr. Ir. Siti Malkhamah, M.Sc |
| author_sort | , SAKTI, Rossi Danny |
| collection | UGM |
| first_indexed | 2024-03-13T22:02:19Z |
| format | Thesis |
| id | oai:generic.eprints.org:87927 |
| institution | Universiti Gadjah Mada |
| last_indexed | 2024-03-13T22:02:19Z |
| publishDate | 2010 |
| publisher | [Yogyakarta] : Universitas Gadjah Mada |
| record_format | dspace |
| spelling | oai:generic.eprints.org:879272014-08-20T02:58:45Z https://repository.ugm.ac.id/87927/ Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport , SAKTI, Rossi Danny , Prof. Dr. Ir. Siti Malkhamah, M.Sc ETD [Yogyakarta] : Universitas Gadjah Mada 2010 Thesis NonPeerReviewed , SAKTI, Rossi Danny and , Prof. Dr. Ir. Siti Malkhamah, M.Sc (2010) Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=48791 |
| spellingShingle | ETD , SAKTI, Rossi Danny , Prof. Dr. Ir. Siti Malkhamah, M.Sc Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport |
| title | Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport |
| title_full | Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport |
| title_fullStr | Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport |
| title_full_unstemmed | Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport |
| title_short | Service science perspective on customer satisfaction for improving airport performance :: Case study Adisutjipto Airport and Goteborg Landvetter Airport |
| title_sort | service science perspective on customer satisfaction for improving airport performance case study adisutjipto airport and goteborg landvetter airport |
| topic | ETD |
| work_keys_str_mv | AT saktirossidanny servicescienceperspectiveoncustomersatisfactionforimprovingairportperformancecasestudyadisutjiptoairportandgoteborglandvetterairport AT profdrirsitimalkhamahmsc servicescienceperspectiveoncustomersatisfactionforimprovingairportperformancecasestudyadisutjiptoairportandgoteborglandvetterairport |