KUALITAS LAYANAN DI UPT PERPUSTAKAAN DINAS PENDIDIKAN KOTA YOGYAKARTA
The satisfaction of library user is determined from the extent to services quality provided by library to serve or provide information to the user community. Therefore, quality aspect of library service is the main concern and priority in the activities of library service delivery. This research is...
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| Format: | Thesis |
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[Yogyakarta] : Universitas Gadjah Mada
2011
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