RUMUSAN STRATEGI DALAM UPAYA MENINGKATKAN KEPUASAN PASIEN RAWAT JALAN INSTALASI FARMASI RUMAH SAKIT MATA DR. YAP YOGYAKARTA BERDASARKAN ANALISIS SWOT
Nowadays the health development in Indonesia is start to emphasize on the improvement of health service quality, which the quality of the service is orientated on costumer�s satisfactions in order to keep exist on the global competition. Therefore, pharmacy department as one of the health service...
| Main Authors: | , |
|---|---|
| Format: | Thesis |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2011
|
| Subjects: |